More Tolerance is needed, indeed, required.
From my very first day of not having gone throu the initial proess with Bookbaby (and after having paid a Bookbaby IMPOSTER THE SUM OF $800.00 A COUPLE OF WEEKS PRIOR, the overall attitude of your representative was overwhelmingly DISDAINFUL at best. She exhibited absolutely no patience as I attempted to make my way through the page of introduction. Rather than guide me through the process, she bluntly asked: "You wanna call me back (when you find it)? And from that point onm, she was out of the office for a week and then ccother than one brief instance, she made herself unaailable whenever I needed her. She never even mentioned the 20% discount for certain editing services which, had I been informed before I completed my first phase, I would have taken advantage of,though it would have cost more. Bookbaby experience then (about 3 yearsago) was just delightful and I had no problem in deciding to return to Bookbaby for the next installment (Book 2) of my trilogy. I really would love to have another person work with me from this point on. if it is at all possible; otherwise I will suffer through this.