I always presumed that B&D were a good
I always presumed that B&D were a good, solid make of product but wish that I had read these reviews before ordering my B&D hedge trimmer. My hedge trimmer was just within its two year warranty when it stopped working and so I contacted customer service. They replied and asked for further information which I supplied within a few hours of receiving the email. I received no response from my reply and emailed them a further three times. Several weeks later I have given up waiting for assistance. I have now bought a replacement hedge trimmer that is not B&D... My advice is, avoid Black and Decker, save your money and go for any other brand.