The portal does not allow to register your kit, no customer service to help fix
I received the kit and have to register it in the portal before sending it back. Registering the kit is an impossible task due to an 'unexpected error' that occurs whenever I click 'submit' to register the kit. It's been three months and 10+ contact forms and emails about this problem, and I have yet to receive a single response. They just take the money and ghost you.