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Czesław Ś

Poland

1 Reviews
3 Reads
1 Useful

1 review

Tomtop

Realy dissapointing shop!

My first expirience with TomTop was superb: fast processing, shipping and delivery (from Germany). But the i ordered 2 more items from this store (China) and then the problems strarted. First: they declare shipping times in offers - don't trust them - in reality they sending items when they can and 72 hours its only for show. Second: When you eventualy recive information about shipping there is'nt any tracking information; you will not find it either in your profile on website or in app Third: there is no support at all: i've send about 6 emails and chat messages regarding to delays in shipping, lack of tracking and no information at all. And gues what: i've recived no response to any of them. Last but not least: Cafago is in reality TomTop, so every above information aplays. So: this shop is nowhere close to Gearbest, Bangood or even Gamiss - i advise caution or buying items somwhere else. Update: i've recived one of ordered items but of course long beyond expected date and without information from the shop.So, to be honest, there instead great chance that you will receive ordered goods, but be prepared for some dosage of uncertainty.

2017-07-10Helpful 1