Low product quality and after sale care
Just bought a selfie stick the day before Christmas. Came several days later to exchange it for a Bluetooth version but they were out of stock. Then instead of providing a refund they only give a voucher to buy something else. Although the design looks good really disappointing after sale service. Also bought last year 2 pens from them in the past but both broke within a couple of days. Thought at the time it was just bad luck but looking at some of their product reviews does not seem they care about the quality and hence lack of after sale care. Finally they don’t accept Amex, typical of low quality shops.