Great Printer slow and long winded fault finding process
The service was good but I felt as the U1 printer was only 2 months old perhaps they should have sent a replacement and the part had to come from China if its sold in the UK the parts should be available in the UK I also had to purchase hot ends myself so this was another reason for a low score Lastly the email based fault finding process is long winded and the U1 is unavailable for use during this time which costs money in lost work and orders .