Excellent product, Superb customer service.
I was initially reluctant to buy the products because they are indeed quite expensive, but it's amazing how much time I can save. The product (the callouts in my case) are a life saver and really good quality. But I was even more impressed by the customer service. I reported a problem I was having, in what turned out to be a bug. They solved it within half an hour after I presented the case. It was unbelievable. I was able to download the new version within minutes. Very impressive. Bottom line is: the product is worth every single dollar. As the saying goes, price is what you pay, value is what you get.