Ordered a 15.6" digital photo frame
Ordered a 15.6" digital photo frame, received a 7" digital clock instead. DHgate's dispute process put the burden of proof entirely on me — I supplied photos, weight, dimensions, and an unpacking video, and it still wasn't enough. Meanwhile the seller's "evidence" was just a photo of correct stock, which could've been taken any time. Seller has since edited the listing to hide the original size claim. Store has a large share of negative reviews describing the same issue. DHgate's resolution: a $5 coupon. Filed a Scamwatch report and a chargeback with my bank. Be very cautious buying anything on DHgate where item accuracy matters. EDIT : 18/08 - DHgate responds to me and tells me that a refund can be processed if the seller agrees. Why will the seller agree if seller is a SCAMMER. You guys have a intellectual problem ?