Refusal for Refund
I ordered a bridesmades dress in a custom size. They responded and asked for me to double check my measurements before they started on the dress. So I remeasured and confirmed that the measurements were correct. The dress was late to ship. I receieved an email that the dress was going to be shipped in a couple weeks because they had a huge influx of orders. The dress arrived 6 weeks later. Upon trying the dress on I found that it was the incorrect size. It would need to be taken in 2 inches on the bust for me to be able to wear it. I sent pictures to prove that this dress arrived the wrong size. And they responded that per their policy they cannot refund the dress but could refund a portion of the dress so that I can get it altered. Edit: I was able to get a review for 75% of the cost after a few weeks of back and forth.