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frank liddy

United Kingdom

1 Reviews
3 Reads
0 Useful

1 review

inckwp.co.ltd

terrible, waste of money ,

after waiting a long time for the order to arrive i tried on the item straight away ,it did not fit and looked terrible on me totally not what i thought it was going to be i therefore asked customer support for return address for a refund, this was the actual reply................. 11:52 (4 hours ago) to me Thanks for your great support and the pictures. But as our warehouse checked, the product they sent to you is correct according to your order. So sorry for the inconvenience that they do not fit you. Will it be possible to give them to others? They are superior in quality and reasonable in price, and also have been in top-seller in our store for many years. Yours sincerely, Customer Service Team .............and after further e mail to tell them the product is of absolutely no good to me , this is their further reply , so beware people... 11:46 (1 hour ago) to me We feel so sorry for your situation. We can understand your demand for return and refund, but our rule is that if you want to return the goods, you must pay the postage. ​ Our return warehouse is in China, so I sincerely suggest you keep this product and accept our compensation. Because the postage is really not cost-effective. Can we increase the compensation to 5USD? Yours Sincerely, Customer Service Team

2023-10-30