Zoe 30+ subscription issue.
When I went through the Zoe programme, it was excellent. I have now been using the 30+ subscription for around a year or so. Excellent. What is NOT excellent is that I cannot pause or cancel my subscription. While I receive an AI response quickly every time I make the same request, I'm met with the same reply.......which, in my case I cannot complete. I am tearing my hair out trying to get hold of a human being to sort this out.....meanwhile the expensive 30+ packs are stacking up in my cupboard!!!!!!! I do not know how to respond directly to the Zoe comment\advice - This is what I have been told to do and doesn't work......this is the whole point, this is the only response I receive.