You get what you pay for
As an active MOZA user and creator of one the official CM2 dashboard preset, I can say for sure that the company does not appreciate (and I dare to say accept) any kind of criticism. MOZA has exceptional hardware but lacks big time in software development and release management. Anyone who uses Pit House knows how messy software releases and beta tests are handled. As many other Chinese companies, their goal is to take over by reinventing the wheel with a 100% closed ecosystem instead of playing along. Customer base requests to make it compatible with other software widely used across the sim racing community (i.e Simhub) are simply ignored. Meanwhile, their software is limited, often glitchy and causes crashes unexpectedly. Any constructive criticism in social media (Facebook, Discord, etc.) are deemed as negative, inappropriate or irrelevant and are immediately censored by the moderators. While direct competitors are listening to their customers and opening up their ecosystems for compatibility, MOZA insists in doing the exact opposite: IGNORE YOU as a customer.