Domain name stolen
I was with a different company when my Domain was taken over by this company. Happened some years ago, I just carried on paying with this company without any issues until now. I tried to pay. The invoice for renewal.? it didn’t allow me into my account after me answering the security questions correctly. I knew there must be something strange going on. You can’t renew Password unless you answer security questions? I answer the questions correctly, but still not allowing me to change my password blocking me out of my account. Even after talking to assistance, explain explaining to me how to get into my account. Their way wouldn’t work. After continually trying to get into my account and sort this problem out the Customer Service was so awful, I believe my account was blocked by someone working in this company! As as soon as it was one day over the date of my renewal was over. Somebody had bought it and there’s another website using it that has no reason for using my Domain name, only to use it for the traffic I’ve created over many years. I know there’s lots of theft in the industry. I’m a victim. Do not use this company they are untrussing because their sales team are stealing! I’ve tried everything with them, still trying to communicate with them, but it is a blocked wall. So don’t be surprised if you lose your Domain name and your lifes work! The crazy thing is, they’re giving me access to pay them to renew, yet someone has already stolen it. How misleading. I can still pay them for an extra painful blow! That’s the most cleanest language I’m allowed to use on this platform.