Awful customer service again
And here we go again, review number 5 I think. Firstly in response to mars hydro reply, you can speak about certification all you like, but fact is my light nearly caught fire and mine isn't the only 1. Secondly, I am now 56 emails deep with mars hydro, 28 frm me and 28 responses. They still won't agree to honour warranty so I've accepted their awful suggestion as an alternative on 3 occasions now, and they offer me something else when I do. I'm at the point of just send me out anything so this can be finished with and I can go to a company that has a bit of respect for their customers. Update, you have advised advised me of the exact same response nw 3 times and no one has ever contacted me