Didn't Uphold Their Guarantee
I ordered some Ice Lettuce for a summer crop, but it was an absolute failure. I started them indoors under ideal conditions, but the seeds did not germinate. I emailed Pinetree, expecting a refund or replacement, but was told it was not the seeds but the growing conditions. In years past, I have gotten a replacement or refund when things like this happened. The other items in the order performed well.