Poor customer service
I ordered a product on 8 August and expected it by month end. On 4 September I asked for delivery address to be changed because there was no longer anyone at the delivery address on most days. I was told tis cannot be done until it is returned to Tomtop as undelivered. I have not received responses to a number of my follow-up emails to the Support email address and I still have not received the product nor any indication of when it will be received. today is 11 October and this is totally unacceptable. At the least I expect replies to my emails. no reply to my 3 and 9 October emails. very frustrated.