Seems to be a trend with this company …
Appears to be a trend with this company after reading the other reviews! I bought my daughter a costume from here, when I got it the zipper was broken. I emailed them hoping to get a replacement but no response. By the time Halloween came there was several holes all over all of the inseams (4 days later) and I hadn't even washed it yet! My daughter ended up having to wear the broken costume for Halloween, it looked incredibly trashy! I emailed them again asking for a refund, they asked for pictures which I provided. I then received this response "Thank you, We send your photo to our colleague, she said it is impossible we don't check it before ship it out. So they think you pull hard when you open the zipper." I emailed back reminding them that I had originally emailed them the very same day it arrived and it did arrive broken. They then responded with this "Ohoh, can you send it to local tailor to repair it? We will refund you 10% for compensation" Haha seriously?! What a joke! Thank god I paid with PayPal, I opened a dispute with them and will hopefully get a refund. Shipping was super slow, and the costume wasn't even cheap, was over priced for the quality! Also, I tried to leave a negative review on their website and it conveniently didn't show up. I will absolutely never do business with this company again, and would advice you to do the same! Scammers!!