Love the product
Love the product. But hate the customer service. My renewal was up they asked me to confirm my student status. I did this. Instead I was charged the full amount. I was offered a partial discount and would have to cancel the plan and start a new plan, I couldn't keep my original payment date and this cannot be moved ever. The only way is to cancel my subscription and buy it again going through the entire process again having to verify everything again. Worst user and customer experiences out there. They offered further discount, but still couldn't change my payment date to what it originally was.