I paid £995 for the purchase and…
I paid £995 for the purchase and installation of 5 blinds in March, I noticed in one of the blinds there was a bevelled slat and phoned to report the fault, I was told by both Kerry and Elaine in the office, that there was a 3 working day policy to check for fault or damage and it was 6 months since the installation. I was not made aware of this at the time of purchase or installation, so I made enquiries regarding this issue. I was informed that the 3 working day policy was illegal, and violated my Statutory Rights. I arranged for someone to come to my home to take pictures of the faulty blind, so I will wait to see the outcome