Shop SelectBlinds for custom Blinds, Shades, Curtains, and Shutters — all backed by our Guaranteed Fit when you select Fit Protection while customizing your order. Whether you’re searching for a “blinds store near me” or shopping online, enjoy the convenience of ordering from home with the quality of a local expert. Explore no-drill options like Roller, Roman, and Blackout Shades for easy installation and modern style. Get free shipping, top-rated service, and free samples before you buy. Lock in your discount for 30 days and enjoy a perfect fit, every time.
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Is SelectBlinds legit?
SelectBlinds (selectblinds.com) has a 2.9 out of 5 rating on OK.one, based on 133 user reviews collected here. It is listed under Home & Garden and its reputation is poor. Opinions are polarized: 48% rate it 4 stars or higher while 42% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-05.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the online store is very straightforward to navigate, making the general purchasing and payment process quite smooth and efficient. Many people also appreciate that the products arrive precisely as described, featuring wonderful materials that are simple to install and fit nicely in their homes.
However, some reviewers were not happy with customer support response times and very long delivery delays that disrupted their plans. Consumers also noted occasional frustrating issues with defective mechanisms, incorrect sizing, or unexpected gaps that made the window coverings difficult to use properly.
Auto-generated from all reviews of this business. For reference only.
I paid £995 for the purchase and installation of 5 blinds in March, I noticed in one of the blinds there was a bevelled slat and phoned to report the fault, I was told by both Kerry and Elaine in the office, that there was a 3 working day policy to check for fault or damage and it was 6 months since the installation. I was not made aware of this at the time of purchase or
installation, so I made enquiries regarding this issue. I was informed that the 3 working day policy was illegal,
and violated my Statutory Rights. I arranged for someone to come to my home to take pictures of the faulty blind, so I will wait to see the outcome
Reply from SelectBlinds2026-09-03
Hi Gertrude,
Thank you for sharing your experience. I will pass this along to our Customer Service Lead so they can address it with our team. I’d like to help improve your experience with SelectBlinds! Please email me at [email protected] so we can discuss our options.
Thank you!
– Ariel, SelectBlinds Brand Ambassador
Awful. Cheap materials and major design flaw where the header faces the wall instead of the room. Also the wrong instructions were included for drill blinds and the blinds I ordered were no drill. And customer service was worthless. Buying select blinds was a huge mistake.
Reply from SelectBlinds2026-09-02
Hi William,
Thank you for your feedback. I’d like to help make things right! Please don’t hesitate to contact me directly at [email protected] so that we can discuss our options.
Jessica, SelectBlinds Brand Ambassador
Very helpful with samples and information prior to ordering. Well priced and delivered quickly. Quality is good. Not like expensive custom roman shades but more than acceptable. I would buy from them again.
Reply from SelectBlinds2026-09-02
Hi Sooz,
Thank you for the thoughtful review! We’re glad our team could help with samples and information before you placed your order. It’s great to hear you were happy with the pricing, delivery time, and overall quality. We’d love to help again when you’re ready for your next project!
Jessica, SelectBlinds Brand Ambassador
Select Blinds is a company that stands behind their product and values their customers. I was so happy with my first order of 2 Blackout Top Down/Bottom Up Cellular Shades, that I ordered 3 more for the second bedroom. Easy to install and trouble-free. When I noticed the cord of one was fraying, I called to order another (it was more than a year out of warranty) and they sent me a new one for free! You can bet that when I replace the 4 remaining window shades, I’ll be buying from them.
I am extremely disappointed with both the product and the warranty experience with SelectBlinds. I purchased an expensive motorized woven wood shade, and after only about five or six months of use, the remote stopped working, the shade started sagging badly in the middle, and the internal cord/thread came loose. I have been manually lifting the shade and wrapping the loose cord myself just to use it.
I first contacted SelectBlinds about the warranty on July 17. They confirmed that the product was covered and told me my claim had been escalated. It has now been more than six weeks, with multiple follow-ups, long delays, and still no resolution. The response I eventually received didn’t even address how they were going to resolve the defective product, and after I clarified the issue again, I received no response.
This has been an extremely frustrating experience. A warranty means very little if you can’t actually get the company to honor it when the product fails. I chose SelectBlinds after seeing many positive videos, but I really wish I had known what the product quality and warranty experience could be like before making such an expensive purchase.
Reply from SelectBlinds2026-08-31
Hi Ala,
Thank you for your feedback. I’d like to help make things right! Please don’t hesitate to contact me directly at [email protected] so that we can discuss our options.
Jessica, SelectBlinds Brand Ambassador
Website is easy to navigate. Many types, styles and colors to choose from. Good measurement tips. Ordering and payment is straightforward. The no drill blinds are so easy to install. Well worth the little extra money. Shipping was on time. If your shopping, check their website.
Reply from SelectBlinds2026-08-31
Hi Tim,
This review made our day! Thanks so much for sharing your experience with us!
Jessica, SelectBlinds Brand Ambassador
Took a long time to get any support. Their satisfaction guaranteed policy is very weak. They only "guarantee' that you get the same discount as when you originally ordered so you could be out $100s. Blackout curtains have a lot of gap. Had to order extra covers for the sides.
Reply from SelectBlinds2026-08-28
Hi Siena,
We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at [email protected] so we can talk further and find a solution.
Thank you and have a great day!
Jessica, SelectBlinds Brand Ambassador
The shade I ordered was made too short. I submitted documentation and photos, but it took weeks to hear back. In the meantime, I did a chat with a representative who couldn’t help me. They then transferred me to customer service and I was disconnected after 15 or 20 minutes.
I finally heard back from customer service after a few weeks and was told to submit photos again. I was out of town, so didn’t see the message for two days at which time I resubmitted the photos. That same day, I got a message saying I needed to reply within 24 hours or my case would be closed. An hour later, I got another email saying they closed my case.
Now, I have to call yet again since no one is getting back to me. This is the worst customer service I have ever received. I’m an interior designer and will bring my business elsewhere.
Reply from SelectBlinds2026-08-28
Hi Lisa,
Thank you for your feedback. I’d like to help make things right! Please don’t hesitate to contact me directly at [email protected] so that we can discuss our options.
Jessica, SelectBlinds Brand Ambassador
If there was a negative rating I would give you that. Customer service needs to be more truthful. Makes me feel like your company is a scam. Production team messed up my order twice. Now I’m out $300. Company only cares about profit not customer satisfaction.
Reply from SelectBlinds2026-08-28
Hi Nick,
We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at [email protected] so we can talk further and find a solution.
Thank you and have a great day!
Jessica, SelectBlinds Brand Ambassador
Easy to order. Blinds came in as advertised at a very competitive price. They are beautiful substantial blinds. Customer service was great as well! Well done
Reply from SelectBlinds2026-08-28
Hi Frank,
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated. We hope to see you again soon!
Jessica, SelectBlinds Brand Ambassador
I had an issue with my order that was my fault. Regardless, SelectBlinds worked with me to make things work in a manner that far exceeded my expectations.
Reply from SelectBlinds2026-08-27
Hi John,
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated. We hope to see you again soon!
Jessica, SelectBlinds Brand Ambassador
Ordered Select Blackout Roller Shades for two windows (inside mount) that have existing Wooden Blinds. Was looking for more light control and fitment. Quality product for the price, easy ordering, easy installation and operates well after two months. I ordered mine with motorized wand control for simple automation. Plenty of clearance between Wooden Blinds and window frame. My only recommendation is to purchase window frame light blocking tape trim for total blackout as light will leak on the edges. Not a deal killer but more of a personal preference.
Reply from SelectBlinds2026-08-27
Hi Dea,
Thank you for the detailed feedback! We’re glad the shades provided the fit, light control, and easy operation you were looking for, and that you’re enjoying the motorized wand feature. We also appreciate the helpful tip about adding light-blocking trim for those wanting a more complete blackout effect. Enjoy your shades!
Jessica, SelectBlinds Brand Ambassador
STAY AWAY FROM THIS COMPANY, WORST CUSTOMER SERVICE AND QUALITY CONTROL ON THE PLANET! I CANNOT BELIEVE HUNTER DOUGLAS ACQUIRED THIS INFERIOR COMPANY - YOU CANNOT EVEN SPEAK TO ANYONE THAT YOU CAN EVEN UNDERSTAND. ORDERED BLIND MECHANISM DID NOT WORK TO OPEN BLIND; TOOK 3-4 WEEKS TO GET REPLACEMENT. GOT NEW BLIND TODAY PAID AN INSTALLER ONLY TO HAVE THE SAME PROBLEM WITH SECOND SHADE! ON THE PHONE OVER AN HOUR TRYING TO GET THIS RECTIFIED, TO NO AVAIL -- STAY AWAY!!!!!!!!
Reply from SelectBlinds2026-08-25
Hi,
We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at [email protected] so we can talk further and find a solution.
Thank you and have a great day!
– Ariel, SelectBlinds Brand Ambassador
Valuing your customer matters most on the backend…
Haley understood the value of honoring this customers previous purchases of vertical blinds. Having problems early on with the quality of mount points failing. She took the time, went the extra mile, and reinforced my trust in future purchases. Her dedication convinced me I choice the right company to service all my future window covering needs. Five Stars Way-up on this review…Thx Haley for making every effort in managing this customer’s concerns!
Reply from SelectBlinds2026-08-25
Hi Doug,
Thank you for taking the time to share such thoughtful feedback! We’re especially glad Haley was able to take the time to address your concerns and help restore your confidence in SelectBlinds. We’ll be sure to pass along your kind words to her. It means a lot to know you feel confident choosing us for your future window covering needs!
Jessica, SelectBlinds Brand Ambassador
blind materials are good quality and the shade went up easily, but the bottom hem was not done well and the shade sits unevenly at the bottom. not horribly so, but still a little annoying.
Reply from SelectBlinds2026-08-20
Hi David,
Thank you for your feedback. We want to help you create spaces you’re proud of! Please don’t hesitate to contact me directly at [email protected] so that we can discuss our options.
Jessica, SelectBlinds Brand Ambassador
The installation instructions are confusing and it’s crazy that they only make locking brackets in one direction since they might go on either the left-hand or right-hand side of the window. But now that the blinds are installed, I’m very happy with them.
Reply from SelectBlinds2026-08-14
Hi Ms. Rinzel,
Thank you for your feedback! We appreciate you sharing your concerns about the installation instructions and mounting brackets. We’re glad to hear that once installed, you’re happy with your blinds. We’ll be sure to pass your feedback along to our team for review.
Jessica, SelectBlinds Brand Ambassador
J
Jen B · 1 review · Experienced 2026-07-20 ·
★★★★★
Unfortunate
I’ve outfitted our entire home with shades from
Select blinds. My last order (a creamy colored Roman shade) came with dirt/dark marks all over it. I have reached out twice to select blinds with no response.
Reply from SelectBlinds2026-08-07
Hi Jen,
Thank you for your feedback. We want to help you create spaces you’re proud of! Please don’t hesitate to contact me directly at [email protected] so that we can discuss our options.
Jessica, SelectBlinds Brand Ambassador
m
michael ocallaghan · 1 review · Experienced 2026-08-07 ·
★★★★★
Piss poor
I have bought Blinds from this company in the past, several years ago. I recently went to install a new pair of honeycomb blackout blinds, and they were broken from the get-go and the retainer clips do not work, even when I file their piss poor instructions. Grossly unsatisfactory experience!
Reply from SelectBlinds2026-08-07
Hi Michael,
Thank you for your feedback. I’d like to help make things right! Please don’t hesitate to contact me directly at [email protected] so that we can discuss our options.
Jessica, SelectBlinds Brand Ambassador
J
JWHodges · 1 review · Experienced 2026-08-06 ·
★★★★★
The whole decision on picking blinds
The whole decision on picking blinds, color, company, and style was exhausting. Not with anything that was Selects fault, it’s just online and you never know what you get. Trust yourself, Selects blinds came as stated and are really high quality. I’d order from them again with no hesitation.
Reply from SelectBlinds2026-08-07
Hi JW,
Thank you for your review! We know choosing the right window treatments online can feel overwhelming, so we're glad your experience was a positive one. We appreciate your trust and are happy to hear the quality met your expectations. Thank you for choosing SelectBlinds!
Jessica, SelectBlinds Brand Ambassador
M
Mark W · 2 reviews · Experienced 2026-08-05 ·
★★★★★
This concerns only automated shades…
This concerns only automated shades from Select Blinds. I have bought at least 6. Most work ok. However, when they dont work, Select is terrible at tech/customer support. You are on your own. I would never buy an automated shade from them again. There customer service people have no insights, and they regularly promise 24-48 hour response times and then they fail that. Im tech savvy and able to troubleshoot most problems with wifi/bluetooth enable devices. Select cant settle on a single standard, has changed their automated shade platform numerous times and continues to fail. Spare yourself and buy elsewhere
Reply from SelectBlinds2026-08-06
Hi Mark,
We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at [email protected] so we can talk further and find a solution.
Thank you and have a great day!
– Ariel, SelectBlinds Brand Ambassador
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