Shop SelectBlinds for custom Blinds, Shades, Curtains, and Shutters — all backed by our Guaranteed Fit when you select Fit Protection while customizing your order. Whether you’re searching for a “blinds store near me” or shopping online, enjoy the convenience of ordering from home with the quality of a local expert. Explore no-drill options like Roller, Roman, and Blackout Shades for easy installation and modern style. Get free shipping, top-rated service, and free samples before you buy. Lock in your discount for 30 days and enjoy a perfect fit, every time.
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Is SelectBlinds legit?
SelectBlinds (selectblinds.com) has a 2.9 out of 5 rating on OK.one, based on 133 user reviews collected here. It is listed under Home & Garden and its reputation is poor. Opinions are polarized: 48% rate it 4 stars or higher while 42% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-05.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the online store is very straightforward to navigate, making the general purchasing and payment process quite smooth and efficient. Many people also appreciate that the products arrive precisely as described, featuring wonderful materials that are simple to install and fit nicely in their homes.
However, some reviewers were not happy with customer support response times and very long delivery delays that disrupted their plans. Consumers also noted occasional frustrating issues with defective mechanisms, incorrect sizing, or unexpected gaps that made the window coverings difficult to use properly.
Auto-generated from all reviews of this business. For reference only.
Despite ordering samples from this company first out of the three companies I was assessing, the samples arrived well after the others. Pricing is much lower than the other companies, but the service is correspondingly lower. They sent me samples for colors that then were not able to be ordered. The % off offer when I ordered samples was supposed to be available for orders placed within 30 days, but no one could actually help me apply that. Online chat is only "customer service" and they can't actually answer any product questions. I was directed to call, only to wait 15 minutes before being connected again to "customer service" who could not answer my question and then needing to be put into a queue for the "design consultants". I gave up at that point. Not worth the hassle.
Reply from SelectBlinds2026-07-22
Hi Megan,
Thank you for sharing your experience. I will pass this along to our Customer Service Lead so they can address it with our team. I’d like to help improve your experience with SelectBlinds! Please email me at [email protected] so we can discuss our options.
Thank you!
– Ariel, SelectBlinds Brand Ambassador
I received a defective item and despite contacted customer support for multiple times, they still said the product was not defective. I installed the blind after all since they said it’s safe to install. The blind fell off from the rail and hit my 75 years old mom. Terrible product and terrible customer service.
Reply from SelectBlinds2026-07-22
Hi Jady,
We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at [email protected] so we can talk further and find a solution.
Thank you and have a great day!
– Ariel, SelectBlinds Brand Ambassador
I had to pay for a replacement blind that you would not warranty or help me fix
Reply from SelectBlinds2026-07-22
Hi Cynthia,
Thanks for taking the time to leave us a review! We value your feedback, and we’re always looking for ways to enhance our customer experience. Is there anything we can do to improve? Feel free to contact me directly at [email protected] with any feedback!
– Ariel, SelectBlinds Brand Ambassador
The blind I ordered was a special fit, 108" x 48" and it came to spec with very easy installation. 10/10 would recommend selectblinds for all your custom blind needs.
Reply from SelectBlinds2026-07-22
Hi Robert,
Thank you for your fantastic review! We're glad your custom-sized blind arrived to spec and that installation was quick and easy. We appreciate your recommendation and look forward to helping with any future window covering needs!
Jessica, SelectBlinds Brand Ambassador
I ordered from Select Blinds and received my order within 10 days. The quality is lacking in the following areas:
The "roller mechanism bar" is the right width BUT... the blackout vinyl is 1 1/2 inches shorter than the roller. This creates a huge gap with an inside mount - voiding the blackout purpose. The blind is also attached to the roller "off center" and "crooked". I believe they call that telescoping. The bottom swings to the left creating a larger window gap on the right. The basic "cordless lift" will not stop at any height, there are different clicks several inches apart in which it will stop and it is not smooth or easy to adjust. I spoke to customer service about replacement/correction and the phone line was so crackly I could barely understand what the representative was saying. I tried calling back a couple of times and it didn't help. The rep sent me a video of how to correct the telescoping but the shoddy work is not my responsibility to repair. The blind was ordered 1/2 longer than needed so the taping method will not work if the blind will stay closed 95% of the time - I just see tape and a gap. The rep was kind but I was put on hold a couple of times for him to consult, eventually saying he would have someone from the company to reach out tomorrow. We will see.
Reply from SelectBlinds2026-07-22
Hi Tristy,
We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at [email protected] so we can talk further and find a solution.
Thank you and have a great day!
– Ariel, SelectBlinds Brand Ambassador
Pro: The fit and function are acceptable. The materials are very good . Easy to install.The price is affordable VS others.
Con: one more slat can be added to my 74” width with 24 slats ( coming with) so they overlap more and not to let the light coming thru when closed.
Overall the appearance is good.
It’s highly recommended.
Reply from SelectBlinds2026-07-22
Hi Keo,
Thank you for taking the time to share your feedback! We're glad to hear you’re happy with the quality, appearance, and ease of installation of your blinds. We appreciate your suggestion regarding the slat spacing and will be sure to share your feedback with our team. Thanks again for your recommendation!
Jessica, SelectBlinds Brand Ambassador
False Advertising. Product photo misleading and my shades are too narrow.
I purchased the 'Casual Room Darkening Roller Shades' because the main product page explicitly advertised them as 'ideal for media rooms to reduce glare'. Furthermore, the primary marketing photo on the website shows the shade sitting flush against the window molding, with no visible light gaps.
Now that they are installed inside-mount on my living room window wall, the mechanical side gaps are severe. The massive amount of light bleed makes it completely impossible to watch TV due to heavy screen glare, and they look terrible.
I recently reviewed SelectBlinds' official corporate Reddit account, where your team publicly posted advice on choosing window treatments. In that post, your own team explicitly states: 'Media rooms: Roller shades with side channels or motorization.'
Your product page suggested that the standard casual roller shade was enough for a media room with glare, but it overlooked the brand guidelines that specify the need for 'side channels' to make roller shades appropriate for TVs.
Additionally, the shade/headrail width difference varies by window. I would like a resolution to this matter, either a refund or an exchange for a product that will meet the needs of the room, given the false, misleading advertising.
Lastly, customer service has been a nightmare to work with. They take days to respond, are not helpful, and the language barrier makes it very difficult to communicate, as they are clearly outsourcing their customer service team overseas.
Reply from SelectBlinds2026-07-22
Hi Kristina,
Thank you for letting us know about your experience! We strive to accurately represent our products, and we will take your feedback into consideration. In the meantime, I’d like to help make things right for you! Please don’t hesitate to contact me directly at [email protected] so that we can discuss our options.
Thank you!
– Ariel , SelectBlinds Brand Ambassador
The blinds just about do the job but is the bare minimum they can get away with. I certainly don't class them as high quality and something that cost me over $800....Velcro isn't really the hallmark of a quality item! Ouch!
The blackout blinds come cut with a 2 inch gap at the bottom which is way too big and as such lets way too much light in - this is as per my submitted measurements which our accurate. I would imagine this is to cover themselves for having to return blinds that won't at all fit.
The "100% Satisfaction Guarantee" is questionable since in order to take them up on this guarantee, I need to uninstall the blinds, find a charity who wants custom fit inner panel track blinds and then get them to write an acknowledgement that this has been accepted as a donation before taking a picture of me handing them over....this is before I open a claim with SelectBlinds and hope that they will then honour the Guarantee. This policy is laughable and needs to be looked at!.
Needless to say these are the last blinds I buy from SelectBlinds.
Reply from SelectBlinds2026-07-22
Hi Dave,
We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at [email protected] so we can talk further and find a solution.
Thank you and have a great day!
– Ariel, SelectBlinds Brand Ambassador
The craftsmanship is very shoddy. My blackout roller shades broke the 3rd time I raised it. They feel like super cheap plastic. The fit is not true to size despite following their measuring directions. I’m very disappointed.
Reply from SelectBlinds2026-07-22
Hi Kambria,
Thank you for letting us know about your experience! We strive to accurately represent our products, and we will take your feedback into consideration. In the meantime, I’d like to help make things right for you! Please don’t hesitate to contact me directly at [email protected] so that we can discuss our options.
Thank you!
– Ariel, SelectBlinds Brand Ambassador
The ordering process requires submitting a measurement of your window. I submitted 36 inches wide. The blinds I got were 34 inches wide. Light comes streaming in through the sides making the "blackout" blinds useless.
I reached out through every means possible for weeks until I finally got to a representative that told me I should have known that they always deduct an inch and 3/4 from the width I submit.
Not sure how I should have known that or why that's an"standard" that makes any sense. Either way, I am not getting a replacement, a refund or even the call back from customer service that they promised. I'm out $400 and still need new blinds.
Terrible way to do business.
Reply from SelectBlinds2026-07-22
Hi Frank,
Thank you for sharing your experience. I will pass this along to our Customer Service Lead so they can address it with our team. I’d like to help improve your experience with SelectBlinds! Please email me at [email protected] so we can discuss our options.
Thank you!
– Ariel , SelectBlinds Brand Ambassador
Very bad experience, they sent me the wrong measurements and when I complained about it they washed their hands
Reply from SelectBlinds2026-07-22
Hi Victoria,
Thank you for sharing your experience. I will pass this along to our Customer Service Lead so they can address it with our team. I’d like to help improve your experience with SelectBlinds! Please email me at [email protected] so we can discuss our options.
Thank you!
– Ariel, SelectBlinds Brand Ambassador
Was glad there was three attachments as blind sagged without one in the center. Much better blind than the one I got a few years ago that I replaced!
Reply from SelectBlinds2026-07-22
Hi Joy,
Thank you for your review! We're glad the additional center bracket provided the support you needed and that you're enjoying the improvements over your previous blind. We appreciate your feedback and are happy to hear the upgrade made a difference!
Jessica, SelectBlinds Brand Ambassador
M
Mary · 2 reviews · Experienced 2026-05-27 ·
★★★★★
Ordering was easy
Ordering was easy! It took longer than anticipated to get the shade but it was worth the wait. It’s perfect! Easy to install, obscures the view from outside in but we can still see out and get a little bit of light in. Getting ready to order two more for another room.
Reply from SelectBlinds2026-06-26
Hi Mary,
Thanks for taking the time to leave us a review! We value your feedback, and we’re always looking for ways to enhance our customer experience. Is there anything we can do to improve? Feel free to contact me directly at [email protected] with any feedback!
Jessica, SelectBlinds Brand Ambassador
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