Shop SelectBlinds for custom Blinds, Shades, Curtains, and Shutters — all backed by our Guaranteed Fit when you select Fit Protection while customizing your order. Whether you’re searching for a “blinds store near me” or shopping online, enjoy the convenience of ordering from home with the quality of a local expert. Explore no-drill options like Roller, Roman, and Blackout Shades for easy installation and modern style. Get free shipping, top-rated service, and free samples before you buy. Lock in your discount for 30 days and enjoy a perfect fit, every time.
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Is SelectBlinds legit?
SelectBlinds (selectblinds.com) has a 2.9 out of 5 rating on OK.one, based on 133 user reviews collected here. It is listed under Home & Garden and its reputation is poor. Opinions are polarized: 48% rate it 4 stars or higher while 42% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-05.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the online store is very straightforward to navigate, making the general purchasing and payment process quite smooth and efficient. Many people also appreciate that the products arrive precisely as described, featuring wonderful materials that are simple to install and fit nicely in their homes.
However, some reviewers were not happy with customer support response times and very long delivery delays that disrupted their plans. Consumers also noted occasional frustrating issues with defective mechanisms, incorrect sizing, or unexpected gaps that made the window coverings difficult to use properly.
Auto-generated from all reviews of this business. For reference only.
No instructions provided. Ordered a bridge and cant get it to work. Custimer service not helpful. Still doesnt work. Waist of time and money
Reply from SelectBlinds2026-07-24
Hi Shauna,
We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at [email protected] so we can talk further and find a solution.
Thank you and have a great day!
Jessica, SelectBlinds Brand Ambassador
Working with customer service made it easy to ensure I received the right product size and style for my home. I highly recommend their products.
Reply from SelectBlinds2026-07-24
Hi Keith,
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated. We hope to see you again soon!
Jessica, SelectBlinds Brand Ambassador
Second time I’ve bought the motorized Roman shades. Quick turn around from time I ordered to the time I got them. So easy to install. Work great as well. My wife and I have now decided to slowly do all of our windows with the motorized. Price went up a little from first purchase but I guess time does that. We ordered the tidal coal and it goes perfect with any decor. You won’t go wrong with these. Easier to install than a $20 box store blind even.
Reply from SelectBlinds2026-07-24
Hi John,
Thanks for taking the time to leave us a review! We value your feedback, and we’re always looking for ways to enhance our customer experience. Is there anything we can do to improve? Feel free to contact me directly at [email protected] with any feedback!
Jessica, SelectBlinds Brand Ambassador
We ordered the woven wood, privacy lining shades. They are good quality . We have them on a timer so shades lower and raise automatically each day. They work well and this has been a really good purchase as it darkens the upstairs loft area and does so without our needing to do it manually.
I gave it 4 stars bc two of the 3 shades we ordered had issues. We told customer service about the one that was really bad and they did replace it with a new one at no cost and that solved the problem. We never told them about the other one which is a minor detail of being slightly uneven at the bottom where it rests on the windowsill. I think we just didn't think it was a big enough issue to report and they probably would have offered to replace that one too. Either way, we are happy with our experience with Select Blinds and very much appreciated the expeditious way in which they resolved the problem shade.we had order from them several years ago too and had a positive experience and would use them again.
Reply from SelectBlinds2026-07-24
Hi Heather,
Thank you for your feedback. We want to help you create spaces you’re proud of! Please don’t hesitate to contact me directly at [email protected] so that we can discuss our options.
Jessica, SelectBlinds Brand Ambassador
The customer service lady was super nice and helpful the shipping of the the drapery was a nightmare. I was not aware that it was coming from China. The drapes themselves are really nice except one of my panels has a weird thread running horizontally through the panel that is causing it to pucker. I’ve tried to stretch it out I’m afraid to cut it. I thought about sending it back, but I’ll just hang onto them. The curtain rod was way too skinny and way too overpriced.
Reply from SelectBlinds2026-07-24
Hi Vicki,
Thank you for your feedback. We want to help you create spaces you’re proud of! Please don’t hesitate to contact me directly at [email protected] so that we can discuss our options.
Jessica, SelectBlinds Brand Ambassador
The blinds are beautifully made. They were shipped quickly and easy to install. They fit perfectly.
Reply from SelectBlinds2026-07-22
Hi Teresa,
Thank you for your great review! We appreciate your feedback and hope you enjoy your new window coverings!
Jessica, SelectBlinds Brand Ambassador
INITIAL “human” NOT HELPFUL - difficult accent to understand
The “human male” who answers the initial call is difficult to understand and not helpful, somewhat condescending. The chat bot was more helpful than the human! The woman sales rep was helpful but tech support is too limited. Your price points are too high - for the largest sunshade I went to Costco online and saved $2000 over your price but ordered 4 sunshades from selectblinds as wanted specific color in taupe
Reply from SelectBlinds2026-07-24
Hello Patricia,,
We appreciate your honest feedback about our pricing, and I want to help improve your experience with SelectBlinds. Certain factors cause a price increase like promotional changes, when the measurements increase or multiple customizations are chosen, the price can increase. Please email me at [email protected] so we can discuss our options.
Thank you!
Jessica, SelectBlinds Brand Ambassador
Horrible customer service. I forgot to order the no drill click to fit kit. Now I cant return the shade NOR will they let me buy just the kit.
What a racket. Buy from anyone but them.
Reply from SelectBlinds2026-07-24
Hi Emily,
Thank you for your feedback. We want to help you create spaces you’re proud of! Please don’t hesitate to contact me directly at [email protected] so that we can discuss our options.
Jessica, SelectBlinds Brand Ambassador
Probably the worst experience I’ve ever had when buying anything. I got an email saying my order was on back order. I sent an email to cancel but never got any message back. I decided to buy blinds that weren’t on back order, which I received. Cut to two weeks later I received the back order blinds and now I can’t return them or get a refund. The customer service rep was the most combative rep I’ve ever spoken to. Awful company.
Reply from SelectBlinds2026-07-24
Hi Kevin,
Thank you for your feedback. I’d like to help make things right! Please don’t hesitate to contact me directly at [email protected] so that we can discuss our options.
Jessica, SelectBlinds Brand Ambassador
Terrible customer service. No directions included with order, so shade install was NOT smooth. Shade unraveled. Customer service asked for a video which I provided. Then said it was not long enough. Longer one provided. Then said it was not the right format. Everyone I talk to will know NOT to use your company.
Reply from SelectBlinds2026-07-24
Hi,
Thank you for your feedback. I’d like to help make things right! Please don’t hesitate to contact me directly at [email protected] so that we can discuss our options.
Jessica, SelectBlinds Brand Ambassador
Everyone I spoke to was helpful and knowledgeable. The free samples helped ensure we got the right color to match our previous blinds (discontinued) we purchased with SelectBlinds.
Deceptive customer support and impossible order cancellations
While the mini blinds by Levolor arrived as expected, the vendor's operations are completely untrustworthy. Their business setup actively prevents customers from getting support or modifying orders:
Broken Cancellation System: The online cancellation function on their website simply doesn't work.
Dead Contact Channels: The customer service email address bounces, and text support is completely unmonitored.
No After-Hours Support: There is no agent pathway or automated way to halt an order after standard hours.
Zero Accountability: There is no escalation path for refunds, and they actively fought/refused a legitimate credit card dispute.
Save yourself the headache and buy elsewhere. Once they have your money, you are completely on your own.
Reply from SelectBlinds2026-07-24
Hi Tigerstripes,
We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at [email protected] so we can talk further and find a solution.
Thank you and have a great day!
Jessica, SelectBlinds Brand Ambassador
This company will take your money and waste your time. Money we can get back. Time we cannot. This company is run by Inept charlatans. Select Blinds will not only get the order wrong but they also won't admit fault when they know it is their mistake. My order came in an entirely different color than what I paid for. I paid for a green color and got white. I sent photos to prove it and the customer support just continues gaslighting me saying something about color variance. What I learned from this is that the discounts that they offer are only to get your money and you'll never be happy with the product that is delivered because Select Blinds lacks integrity and is the equivalent to a snake oil salesman for window coverings.
Reply from SelectBlinds2026-07-22
Hi Jesse,
We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at [email protected] so we can talk further and find a solution.
Thank you and have a great day!
– Ariel, SelectBlinds Brand Ambassador
Early failure of low-quality shades. Non-responsive to warranty claims. Their website offered me the option of a warranty claim on a shade, but then the claim was denied. You are not saving money by purchasing these shoddy products.
The response from the company is predictably ridiculous and completely unhelpful. The email invites you to get in touch to address the concern. When you submit the order number to the "ambassador," they say the warranty is declined but they will help you buy a new shade.
Reply from SelectBlinds2026-07-22
Hi ,
We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at [email protected] so we can talk further and find a solution.
Thank you and have a great day!
– Ariel, SelectBlinds Brand Ambassador
Shade order states minimum window frame depth of 2.25". I have that depth but the shade still sticks out of the window frame almost 2 more inches.
Very deceiving when they say "inside mount" and it sticks out of the window frame that far.
Talked to customer service who could not provide a smaller mount or refund/exchange the product. What a waste of an order
Reply from SelectBlinds2026-07-22
Hi Gene,
Thank you for letting us know about your experience! We strive to accurately represent our products, and we will take your feedback into consideration. In the meantime, I’d like to help make things right for you! Please don’t hesitate to contact me directly at [email protected] so that we can discuss our options.
Thank you!
– Ariel, SelectBlinds Brand Ambassador
Excellent blinds! They are well made and look great in my living room! Beautiful! I will be ordering a set for my bedroom! My son installed them for me. No problems.
Reply from SelectBlinds2026-07-22
Hi Melanie,
Thank you for your wonderful review! We look forward to helping you with your bedroom blinds soon!
Jessica, SelectBlinds Brand Ambassador
Nice product. Looks and feels great! Matches our space and vibe even better than we thought. Was fairly easy to install.
Reply from SelectBlinds2026-07-22
Hi David,
Thank you for your feedback! We're glad to hear your new blinds are a great match for your space and that the installation process went smoothly. We appreciate you sharing your experience and hope you enjoy them for years to come!
Jessica, SelectBlinds Brand Ambassador
5 Star review for the entire process of Select Blinds products and services. Blinds are perfect fit thanks to your easy to follow measuring instructions. Shipping was quick, and trackable. Installing them was just as easy. Clear precise easy to follow instructions. Would recommend to everyone!
Reply from SelectBlinds2026-07-22
Hi Rob,
This review made our day! We’re glad you’re loving your window coverings! Thanks so much for sharing your experience with us!
Jessica, SelectBlinds Brand Ambassador