SelectBlinds

C SnellUnited States · 1 review · Experienced 2026-07-29 · Posted 2026-07-29

If you are wondering about this company…

If you are wondering about this company and the service. Read the comments and reviews. Same your money and order from somewhere else. I was missing parts and blinds. I called four times plus email pictures of the missing parts and blind and still don't have them. They say i need to reorder because its over 90 days.

Jazz StealthUnited States · 1 review · Experienced 2026-06-04 · Posted 2026-07-28

This is our third purchase of the Zebra…

This is our third purchase of the Zebra style blinds. Excellent product and helpful staff. The blinds are well made and work flawlessly. We did have one issue and the team quickly remedied the flawlessly with a fix. Price is reasonable for the quality.

tom haasUnited States · 1 review · Experienced 2026-07-10 · Posted 2026-07-28

Buyer beware

Ordered 3 shades. One shade delivered very damaged. The other 2 were fine. The packing was also damaged at delivery. Would have refused the delivery had I been home. I filed a claim the same day as delivery with pictures (site would only allow 2 to be uploaded). Received email response from likely AI bot that the information was received. with claim number. No further info in 1 week. 3 calls and prolonged holds in next 3 weeks have basically done nothing. Promise response from company in 24- 48 hours. No response about claim every received. If this were my company- I would either fix customer service or fold. Awful service.

Spend your $$$ somewhere else.

Don't buy blinds/shades from this company if you ever plan on or need to replace a worn out blind or shade. I bought my whole house and rental with the promise they would replace the same product if needed. I replaced one of my kitchen just 1 year ago. Now the other kitchen window needed replaced and they sent me a blind with the original color inside and the back facing outside is white, not the same color on both sides like ALL the other shades I've purchased. So, go outside and my house is mismatched. The tell me that they now have a new policy that complies with HOA's and will not make me a shade to match. 35% for our country has HOA's. So all the rest of us are apperently unimportant. I've had numberous texts and all they say is we're so sorry but tough luck for you. I now have to find and PURCHASE 2 new shades that match. They never offered to send me another shade that would match so I'm cutting my losses and will not buy from them ever again. They apperently do not care about future business from me or anyone else who has their products. Tough luck for me.

Filtered light

The sheer blinds are exactly what I was looking for. I did an inside mount - kind of wish that the window was deeper because I had to move them out a bit to allow for the back rail to clip in. All in all I really like them and they provide the filtered light that I like and you can still see through them

Perfect!

I can’t believe how everything was just perfect. Sizing, quality & easy to install. Will definitely refer and patron this company.

Linda SaxbyUnited States · 1 review · Experienced 2026-06-02 · Posted 2026-07-28

Waiting to receive correct hardware to hang the blinds

We are still waiting to receive the correct brackets to hang our blinds and it’s been over a month. It is also difficult to get past the Ai customer service portal before talking to a real person. We like the quality and look of the blinds though.

Decent quality

Decent quality, fair pricing. The lift mechanism is really disappointing as the blinds require you to visually level them on lifting. the previous mechanism with a center button release worked much better.

Megan Westling YogaUnited States · 1 review · Experienced 2026-07-23 · Posted 2026-07-28

We never received our curtain rings

We never received our curtain rings, even after multiple calls and emails and hours on hold. We eventually ordered our rings from another company and installed our curtains.

Poor follow up

I liked the blinds. However 1 set was missing hardware. I have made 3 phone calls requesting the hardware to customer service and have never received it. Very frustrating over a month

Horrible Customer Service

I used them for my previous home with no problems, 10 shades of different sizes and styles. I ordered one for my new home, no drill for my bathroom. The bracket came larger than my measurements, so I called to see what can be done. After 5 phone calls and asking me for numerous pictures and videos I still cannot get a response out of them, they only keep asking for more photos. I now am forced to file a complaint with my Credit Card Company. Terrible Customer Service

Elena MartinoviciUnited States · 2 reviews · Experienced 2026-07-27 · Posted 2026-07-27

I had a good experience

I had a good experience, they sent the blinds on time and was easy to install

Susan CrabtreeUnited States · 1 review · Experienced 2026-06-05 · Posted 2026-07-27

The blinds I purchased are perfect!!

Ordered 1 no-drill blind for a starter

Ordered 1 no-drill blind for a starter. Their website promises fast order fulfillment. Not true. I was trying to install a blind in a new window prior to guests arriving. The promise of fast turn around was actually a week and a half. First, no order acknowledgement, and no receipt. When I tried to contact customer service they played dumb as if they didn't know about my order and kept asking for the order number, name, email etc. even though they never provided an order number. After several attempts to get the right parts by providing pictures of the incorrect parts and a description of the problem they played dumb as if there was no record of my purchase. Funny after a month of no help saying there was no record I received a text with an order number asking for a review. I would recommend staying away from this company. Zero customer service and poor products.

Excellent customer service

My husband and I are ordering blinds for our new house and worked with a design consultant over the phone. Skylar (the consultant) was wonderful! Skylar helped update measurements in a saved cart, answered all my questions about different products and installation decisions, and guided me through measuring for an outdoor solar shade. This clarity, knowledge, and patience made the ordering process very easy!

Tammy MecheUnited States · 1 review · Experienced 2026-06-11 · Posted 2026-07-27

Quality Product & Service

From measuring, to ordering, to installing, each step was clear. When my blinds arrived, they exceeded my expectations. They are lovely.

Very good selection online

Very good selection online, great measuring and ordering instructions, and speedy delivery.

Good from beginning to end.

The woman who helped us with our order was amazing and so helpful. The quality is superb. We did upgrade above the basic level. Top down bottom up. Only advice is ask for advise if you have really tall windows. Because of the button press required for lowering and raising I can not reach the top of blind to lower.

Al HerrinUnited States · 4 reviews · Experienced 2026-07-02 · Posted 2026-07-26

Worked great

Fit perfectly and happy with the quality.

Be aware of customer support and specialty blinds

The description on the website was completely wrong. I had ordered a one headrail with 2 shades and I received 2 seperate shades that need to come together in the middle. My window has glass and can't really do that. I have called customer support twice and was o. The phone for 35 minutes each and still no resolution. This is my 3rd order with selectblinds and I had soent over 7k over the years but theit customer service is nonexistent