Buyer beware
Ordered 3 shades. One shade delivered very damaged. The other 2 were fine. The packing was also damaged at delivery. Would have refused the delivery had I been home. I filed a claim the same day as delivery with pictures (site would only allow 2 to be uploaded). Received email response from likely AI bot that the information was received. with claim number. No further info in 1 week. 3 calls and prolonged holds in next 3 weeks have basically done nothing. Promise response from company in 24- 48 hours. No response about claim every received. If this were my company- I would either fix customer service or fold. Awful service.
