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Home & Garden

SelectBlinds

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133 reviews

2.9133 reviews
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About SelectBlinds

Data updated
Website
selectblinds.com
Category
Home & Garden
Location
United States
Status
Unclaimed
Last 12 months
133 reviews
Replies to negative
100% (67/67)
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About this business

Shop SelectBlinds for custom Blinds, Shades, Curtains, and Shutters — all backed by our Guaranteed Fit when you select Fit Protection while customizing your order. Whether you’re searching for a “blinds store near me” or shopping online, enjoy the convenience of ordering from home with the quality of a local expert. Explore no-drill options like Roller, Roman, and Blackout Shades for easy installation and modern style. Get free shipping, top-rated service, and free samples before you buy. Lock in your discount for 30 days and enjoy a perfect fit, every time.

Written by the business, not verified by us.

Is SelectBlinds legit?

SelectBlinds (selectblinds.com) has a 2.9 out of 5 rating on OK.one, based on 133 user reviews collected here. It is listed under Home & Garden and its reputation is poor. Opinions are polarized: 48% rate it 4 stars or higher while 42% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-05.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the online store is very straightforward to navigate, making the general purchasing and payment process quite smooth and efficient. Many people also appreciate that the products arrive precisely as described, featuring wonderful materials that are simple to install and fit nicely in their homes. However, some reviewers were not happy with customer support response times and very long delivery delays that disrupted their plans. Consumers also noted occasional frustrating issues with defective mechanisms, incorrect sizing, or unexpected gaps that made the window coverings difficult to use properly.

Auto-generated from all reviews of this business. For reference only.

What people say

Good product; marginal directions

Good product; lacking support. The ordering process was smooth and easy and the product arrived when it was expected. I ordered a motorized, darkening blind for a skylight. I wanted to see how the blind was installed before I bought it but I could only find an installation video on You Tube. It ended up that the design had changed to include an overhang on the frame so my measurements weren’t accurate. I was going to mount it closer to the skylight so I took the dimensions there, but with the overhang I had to mount it away from the skylight and flush with the ceiling where the width dimension was longer. I’m handy so I got it to work but there are light gaps around the outer edge of the blind. I never did find a video produced by Selectblinds that showed how to install it, and the directions are lacking and the pictures on the directions are poor and lacking sufficient details. In general, the product seems of good quality but the rest was marginal.

Reply from SelectBlinds2026-08-05

Hi JP, Thank you for your feedback and for choosing SelectBlinds. We're glad to hear the ordering process was smooth and appreciate your comments regarding the installation resources and instructions. Your feedback is valuable and will be shared with our team as we continue working to improve the customer experience. Jessica, SelectBlinds Brand Ambassador

I ordered these blinds close to 2…

I ordered these blinds close to 2 months ago. About the time I expected them to come in you inform me that you don't have the materials and that you hope to get them out to me by August 19th. I've paid for these I've been waiting for these I think it only right you do something for me since you were unable to deliver and have provided no updates.

Reply from SelectBlinds2026-08-03

Hi Kip, Thank you for sharing your experience. We strive to accurately communicate shipping and handling information, and we will take your feedback into consideration. In the meantime, I’d like to help make your experience better! Please email me at [email protected] so we can discuss how I can help make things right. Thank you! – Ariel, SelectBlinds Brand Ambassador

Horrible cheap blinds and when I…

Horrible cheap blinds and when I contacted customer "service" I was hung up on twice after waiting 30 minutes on hold. I ended up getting through to a manager who helped me but the overall experience was absolutely terrible.

Reply from SelectBlinds2026-08-03

Hi Dave, Thank you for sharing your experience. I will pass this along to our Customer Service Lead so they can address it with our team. I’d like to help improve your experience with SelectBlinds! Please email me at [email protected] so we can discuss our options. Thank you! – Ariel, SelectBlinds Brand Ambassador

Quality shades at a fraction of the…

Quality shades at a fraction of the price of other places!

Reply from SelectBlinds2026-07-31

Hi Erin, Thank you for your review! We're so glad you found the perfect balance of quality and value. We appreciate you choosing SelectBlinds. Enjoy your new window treatments! Jessica, SelectBlinds Brand Ambassador

2 of the 44" roller shades will not…

2 of the 44" roller shades will not roll up and one of the 45" ones is coming off the roller and the pin broke off.very disappointed with the product.

Reply from SelectBlinds2026-07-31

Hi Shirley, We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at [email protected] so we can talk further and find a solution. Thank you and have a great day! Jessica, SelectBlinds Brand Ambassador

Atrocious customer service

This is the hardest time I've ever had trying to reach customer service. We got blinds we could not mount in our windows. One phone call, two emails (their email is not listed on the website, BTW, I only had it because their phone call help was actually wrong so they emailed me about it), three AI assistant runarounds, two attempts at connecting with a real agent in the chat that I ran out of time to wait for (one was like two hours with no response), and one attempt at their texting option. And somehow I still haven't reached anyone who can tell me if I can return the blinds.

Reply from SelectBlinds2026-07-30

Hi Gabby, Thank you for sharing your experience. I will pass this along to our Customer Service Lead so they can address it with our team. I’d like to help improve your experience with SelectBlinds! Please email me at [email protected] so we can discuss our options. Thank you! – Ariel, SelectBlinds Brand Ambassador

Item was extremely poor quality and…

Item was extremely poor quality and customer service was very unhelpful.

Reply from SelectBlinds2026-07-31

Hi Cm, Thank you for your feedback. We want to help you create spaces you’re proud of! Please don’t hesitate to contact me directly at [email protected] so that we can discuss our options. Jessica, SelectBlinds Brand Ambassador

Stay away! Terrible company

This is the single worst retail experience I’ve had in my adult life. I literally can’t imagine being more dissatisfied. The product they sent me was completely worthless and they refused to take it back or give me a refund. I can’t more strongly recommend that you avoid Select Blinds at all costs.

Reply from SelectBlinds2026-07-31

Hi Barton, We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at [email protected] so we can talk further and find a solution. Thank you and have a great day! Jessica, SelectBlinds Brand Ambassador

Poor quality/worse customer service

Poor quality product. Very poor customer service. Warranty useles.

Reply from SelectBlinds2026-07-30

Hi Mario, We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at [email protected] so we can talk further and find a solution. Thank you and have a great day! – Ariel, SelectBlinds Brand Ambassador

Product was fine

Product was fine. Did not know it came from Southeast Asia, where it was held up for days until I had to leave and arrange for someone else to take the packages in. Not probably company’s fault, but I was not made aware of the possibility or the country of origin.

Reply from SelectBlinds2026-07-31

Hi Pat, Thank you for your feedback! We're glad to hear you were happy with the product. We understand the shipping delay was frustrating, especially with your travel plans. While international shipments can occasionally experience customs delays that are outside of our control, we appreciate your comments and will share your feedback with our team as we continue working to improve communication throughout the shipping process. Thank you for choosing SelectBlinds! Jessica, SelectBlinds Brand Ambassador

I am beyond satisfied with these…

I am beyond satisfied with these blinds!! Very smooth to open and clothes and having that versatility is a game changer. They arrived when I was told and were packaged very well with no damage whatsoever. I’m now measuring and choosing for more of my windows.

Packed with the environment in mind

The order was partially packed with molded cardboard. Environmentally responsible. Thank you!!

Reply from SelectBlinds2026-07-29

Hi Donna, Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated. We hope to see you again soon! Jessica, SelectBlinds Brand Ambassador

Absolute junk!!

Absolute junk!!! Do not purchase these!!!!

Reply from SelectBlinds2026-07-29

Hi Angie, Thank you for letting us know about your experience! We strive to accurately represent our products, and we will take your feedback into consideration. In the meantime, I’d like to help make things right for you! Please don’t hesitate to contact me directly at [email protected] so that we can discuss our options. Thank you! – Ariel, SelectBlinds Brand Ambassador

Very satisfied with my purchase

Very satisfied with my purchase. High quality shades, very happy!

Reply from SelectBlinds2026-07-30

Hi K.M., Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated. We hope to see you again soon! Jessica, SelectBlinds Brand Ambassador

The blinds work well however the…

The blinds work well however the instructions to install the blinds were very confusing. They included instructions for all the different variety (outside/inside mount, bracket/bracketless) in the same flow which made it very difficult to understand. The drill bit sizes also were wrong. I had ordered the double roller shades and there is significant gap between the sheer blind roller and the back out shade which bleeds light through in the morning if both the shades are in their lower positions

Reply from SelectBlinds2026-07-30

Hi Joel, Thank you for letting us know about your experience! We strive to accurately represent our products, and we will take your feedback into consideration. In the meantime, I’d like to help make things right for you! Please don’t hesitate to contact me directly at [email protected] so that we can discuss our options. Thank you! – Ariel, SelectBlinds Brand Ambassador

Avoid! Avoid! Avoid!

Shame on you, Selectblinds.com! Purchased blinds for two windows in a new home. Went with the no drill, click it type to avoid nails and hardware in new woodwork. Received them today with very little instructions and could not get mounted. Called company who could not provide any more assistance. Non-English speaking agent was zero help. No agent on board. No YouTube video. No nothing. To boot, I was informed that I would need to mount a piece into the woodwork in order to get the cord to work. That was even if I could successfully install. Thanks for nothing, I'll be sure to shop elsewhere for window treatments.

Reply from SelectBlinds2026-07-30

Hi Denise, Thank you for sharing your experience. I will pass this along to our Customer Service Lead so they can address it with our team. I’d like to help improve your experience with SelectBlinds! Please email me at [email protected] so we can discuss our options. Thank you! – Ariel , SelectBlinds Brand Ambassador

Horrible customer service…

Horrible customer service…we accidentally typed in the wrong number for measurement and when we called if they can do anything or if they can help us in anyway, the customer service person was very rude and dismissive….spent $1200 and we can’t even use it. The person could have been little kinder and understanding instead of so dismissive…. Never using them with anything ever again.

Reply from SelectBlinds2026-07-29

Hi Riju, Thank you for sharing your experience. I will pass this along to our Customer Service Lead so they can address it with our team. I’d like to help improve your experience with SelectBlinds! Please email me at [email protected] so we can discuss our options. Thank you! – Ariel, SelectBlinds Brand Ambassador

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