Shop SelectBlinds for custom Blinds, Shades, Curtains, and Shutters — all backed by our Guaranteed Fit when you select Fit Protection while customizing your order. Whether you’re searching for a “blinds store near me” or shopping online, enjoy the convenience of ordering from home with the quality of a local expert. Explore no-drill options like Roller, Roman, and Blackout Shades for easy installation and modern style. Get free shipping, top-rated service, and free samples before you buy. Lock in your discount for 30 days and enjoy a perfect fit, every time.
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Is SelectBlinds legit?
SelectBlinds (selectblinds.com) has a 2.9 out of 5 rating on OK.one, based on 133 user reviews collected here. It is listed under Home & Garden and its reputation is poor. Opinions are polarized: 48% rate it 4 stars or higher while 42% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-05.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the online store is very straightforward to navigate, making the general purchasing and payment process quite smooth and efficient. Many people also appreciate that the products arrive precisely as described, featuring wonderful materials that are simple to install and fit nicely in their homes.
However, some reviewers were not happy with customer support response times and very long delivery delays that disrupted their plans. Consumers also noted occasional frustrating issues with defective mechanisms, incorrect sizing, or unexpected gaps that made the window coverings difficult to use properly.
Auto-generated from all reviews of this business. For reference only.
If I could give 0 I would. You stole 86 dollars from me. The blinds were manufactured incorrectly, and your ai customer service acknowledged this fact. When I sent photos multiple times proving that the blinds were manufactured incorrectly, I got some AI slop garbage answers back which made no sense. Then the people I spoke to on the phone also agreed with me and even told me they would send me an email saying as such. The email was never sent, no correct blind was ever sent, and no refund was ever issued. I’ve since reported your company to the better business bureau for fraudulent activity.
Reply from SelectBlinds2026-07-27
Hi Thomas,
Thank you for sharing your experience. I will pass this along to our Customer Service Lead so they can address it with our team. I’d like to help improve your experience with SelectBlinds! Please email me at [email protected] so we can discuss our options.
Thank you!
– Ariel, SelectBlinds Brand Ambassador
I’m 75 years old and a widow, and was so worried that my measurements would not be correct and my ability to install inadequate. But your on site video taught me well. Had to have an extra hand with the wider and heavier blinds, but otherwise easy. All fit perfectly. Very satisfied! Thank you.
They sent the wrong size and wouldn't fix the mistake.
Reply from SelectBlinds2026-07-27
Hello Eli,
Thank you for reaching out to us! We apologize for your concerns about the measurements you received. In order to verify if your products were made correctly or not, we just need a few photos of the product from you.
For each product affected, please take 2 photos using a steel measuring tape. If the discrepancy is for the width, you will measure end to end across the headrail only. If it is for the height, you will need to fully lower the product and measure from the top of the headrail to the bottom of the bottom rail.
The first photo should show the whole product with the measuring tape going end to end and the second photo should be a close-up of the final measurement. Also, please confirm the size of the shade(s) in the response for the order you are sending photos.
Please note warranty remakes cannot be altered from the original order. If you need to change your measurement, please refer to our FIT Guarantee.
Please feel free to email me at [email protected], and we can discuss our options.
Thank you!
– Ariel, SelectBlinds Brand Ambassador
Awful awful experience. Two different cassette shapes, inconsistent stories from factory to customer service, 2 weeks and still nothing is resolved. Never again. Supervisor was supposed to call me back yesterday after a committment they would. Nothing. CSR said they would give me updates after each time I called - nothing. Absolutely incompetent csr and staff. Larger cassette size does not mean different shape and they are refusing refund. What an absolute trash company - fraudulent.
Reply from SelectBlinds2026-07-27
Hi Steven,
We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at [email protected] so we can talk further and find a solution.
Thank you and have a great day!
– Ariel, SelectBlinds Brand Ambassador
Don't expect Select Blinds to last more than 2 years. I bought the 71" x 48" Cordless Light Filtering Shades and the cord broke after 2 years of light use. Select Blinds replaced them bc they were under warranty. Two years later the replacement blinds broke. They have not responded to my inquiries about replacing them again. I will never purchase from Select Blinds again. A quality product would last more than 2 years.
Reply from SelectBlinds2026-07-27
Hi Amy,
We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at [email protected] so we can talk further and find a solution.
Thank you and have a great day!
– Ariel, SelectBlinds Brand Ambassador
Love the service and products. First time DIY and the instructions were very simple to follow. I was afraid of making errors and can't fix or return products but the warranty service is wonderful. Made a slight error in measurements but I was able to get a replacement for free when I called. Customer service is excellent.
Reply from SelectBlinds2026-07-27
Hi Phuong,
Thank you for your wonderful review! We're so glad your first DIY experience was a success and that our customer service team could help with your replacement. We appreciate your support and hope to see you again soon.
Jessica, SelectBlinds Brand Ambassador
The order shipment time was awful because of backorder
But, customer service and quality of the blinds made up for it
The blinds are above beautiful
Reply from SelectBlinds2026-07-27
Hi Debbie,
Thank you for your review! We appreciate your patience with the backorder and are so glad our customer service team and the quality of your blinds made up for the wait. Enjoy your beautiful new blinds!
Jessica, SelectBlinds Brand Ambassador
First off, great price for custom blinds! Nearly the same cost as pre-fab from Walmart! So many colors to choose from! I bought 3, light beige, 35x70. Easy to order, great communication with status, and great product! They fit perfectly and were easy to install. I did have a mishap, but it was my fault due to uneven mounting.
They definitely block the light and heat, drastically changing the temperature of my upstairs loft. I’m in Arizona and this summer has been hot! I would have shriveled away up there.
Reply from SelectBlinds2026-07-27
Hi Kristina,
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated. We hope to see you again soon!
Jessica, SelectBlinds Brand Ambassador
The customer service representative took the time to listen, she took the necessary steps to resolve the issue. She also took time to explain what might be best for future service. I truly appreciated the service she provided.
Reply from SelectBlinds2026-07-27
Hi Simone,
Thank you for your kind words! We truly appreciate your feedback and your support!
Jessica, SelectBlinds Brand Ambassador
I ordered my blinds nearly 4 weeks ago and have not received them. Frustrated
Reply from SelectBlinds2026-07-24
Hi Rebecca,
We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at [email protected] so we can talk further and find a solution.
Thank you and have a great day!
Jessica, SelectBlinds Brand Ambassador
L
LeAnne · 4 reviews · Experienced 2026-07-21 ·
★★★★★
Still haven't received my blinds
I don't actually h
ave the blinds yet, but I ordered on July 2, they shipped July 9, and I still don't have them. Today is the 23rd. They have been sitting in a warehouse in Kentucky for 12 days, with no movement. I have called Select Blinds several times and they can only tell me that I will receive them, giving me different time frames. I'm getting very frustrated!
Update 7/24/26: I sent an email to the ambassador that responded to my review. I also called customer service again and got the same answer, which is no different than what I see on the tracking info. " It's still in the warehouse getting cleared by customs". It has been cleared by customs a couple of different times, and shows it's on its way, but then it reverts back to "scanned in the warehouse" which is what it said when it got there 2 weeks ago. At the beginning of each call to Select Blinds, you can select #1 to submit a review of the phone call. I have selected #1 each time I have called, but they never get to the part where I can give a review. This last time I asked for the option to give a review, and the gentleman said he couldn't do that. ?? I stayed on the line and didn't hang up the last 2 times I called to see if I would get the review. They wouldn't hang up or send me to the review. They eventually discontinued the call after at least 5 minutes. Not sure what's up with this company, and now I fear the quality of my blinds....
Reply from SelectBlinds2026-07-24
Hi LeAnne,
We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at [email protected] so we can talk further and find a solution.
Thank you and have a great day!
Jessica, SelectBlinds Brand Ambassador
Second order for different windows because my order eight years ago was so great
I ordered samples to lock in the sale price. I received samples in about 1 week.
I set my order up online. Then I called and spoke with a consultant to see if there were any additional discounts. The consultant was able to save me a bit more.
Installation was fairly easy. Measure carefully and screw in the brackets. It took some manipulation to get the blinds to snap into place. I purchased the regular single cell top down bottom up blinds in the color Sand. Not premium and not room darkening. These were for my primary bedroom. I do not have a lot of light outside of our home. These work fine. I like them because they let just enough light in the room so my body can know that it’s light out and time to wake up. The light into the room does not wake me up but allows me to wake gradually.
I opened the top down every morning. They work well. If you’re definitely going to do a lot of up-and-down than the premium would have a better built-in handle.
Reply from SelectBlinds2026-07-24
Hi Julia,
Thank you for sharing your experience! We're glad your samples arrived quickly, our team was able to help you save a little more on your order. Thank you for choosing SelectBlinds!
Jessica, SelectBlinds Brand Ambassador
Orange yellow Trim color is awful /doesn't match photos and no recourse -
You can order shade color samples but not trim. We are perfectly happy with the shade color received but the trim is extremely orange/yellow and doesn't match what we thought we were ordering nor our decor. The 90 day satisfaction guarantee is no guarantee at all. you get to pay all over again with a 10% discount, so that means you get 10% off on your NEXT order to replace what you don't like. It is not clearly written. It is deceptive advertising. Customer service is belligerent. We have custom shades we hate, no recourse, and the color of the trim is awful. I have asked for a SAMPLE of the color of trim of a "remake" but they refuse to provide that. If the color of the trim is not what you expect or saw in the photos you are OUT OF MONEY.
Reply from SelectBlinds2026-07-27
Hi Christian,
Thank you for letting us know about your experience! We strive to accurately represent our products, and we will take your feedback into consideration. In the meantime, I’d like to help make things right for you! Please don’t hesitate to contact me directly at [email protected] so that we can discuss our options.
Thank you!
– Ariel, SelectBlinds Brand Ambassador
Blinds are advertised on sale. GREAT price! Then, 2 month back order. Why advertise if you can't fulfill?
Reply from SelectBlinds2026-07-24
Hi Karglow,
Thank you for your feedback. I’d like to help make things right! Please don’t hesitate to contact me directly at [email protected] so that we can discuss our options.
Jessica, SelectBlinds Brand Ambassador
I am still waiting to my drape. I need the fit protection because it needs to be 102” L as the other one and the same room and I got 104”.
After more than 15 calls and more than 20 emails with pictures no one has solved my problem. Customer service has been the worse in an order mistake that the same company made.
Reply from SelectBlinds2026-07-24
Hi Ana,
Thank you for your feedback. I’d like to help make things right! Please don’t hesitate to contact me directly at [email protected] so that we can discuss our options.
Jessica, SelectBlinds Brand Ambassador
What went wrong was after I received the shades. I opened the box and found a "drill installation hardware". I was surprised since the last shades I ordered some years ago was a "no tools" installation. I looked on my order and saw that I didn't check that option. My bad, unfortunately! I called and asked if I could order the hardware for "click2fit". I was told no. I asked if it's because my shades are not compatible with the hardware. I was told that they are compatible. I had to re order in order to get that hardware. Unbelievable! I will not re order. I'll have to find someone to come and assist me now. This is my last order with Select Blinds.
Reply from SelectBlinds2026-07-24
Hi Cindy,
We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at [email protected] so we can talk further and find a solution.
Thank you and have a great day!
Jessica, SelectBlinds Brand Ambassador
I messed up on the measurement and they sent a replacement at no charge. The blind works great too. The process was easy with excellent support. The only issue I had is with the mounting and pairing instructions, which were not good at all. Thank goodness for AI on the web. The pressure style mounting bracket did not seem secure and was bowed in the middle. I drilled a hole in the bracket and secured it in the middle with a sheet metal screw. Now it works great. Very happy with the blind and their customer service. I would buy from them again. Great value.
Reply from SelectBlinds2026-07-24
Hi Angelo,
Thank you for your wonderful review! We're so glad our team could help with your replacement and make the process easy. We also appreciate your feedback on the mounting and pairing instructions, as it helps us improve. Thank you for choosing SelectBlinds—we look forward to serving you again!
Jessica, SelectBlinds Brand Ambassador
I am very disappointed in the quality of the blinds, as they are flimsy and skimpy. I expected better at this price.
Reply from SelectBlinds2026-07-24
Hi Lisa,
Thank you for your feedback. We want to help you create spaces you’re proud of! Please don’t hesitate to contact me directly at [email protected] so that we can discuss our options.
Jessica, SelectBlinds Brand Ambassador
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