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Tristy Browning

United States

1 Reviews
2 Reads
1 Useful

1 review

SelectBlinds

Questioning my purchase.

I ordered from Select Blinds and received my order within 10 days. The quality is lacking in the following areas: The "roller mechanism bar" is the right width BUT... the blackout vinyl is 1 1/2 inches shorter than the roller. This creates a huge gap with an inside mount - voiding the blackout purpose. The blind is also attached to the roller "off center" and "crooked". I believe they call that telescoping. The bottom swings to the left creating a larger window gap on the right. The basic "cordless lift" will not stop at any height, there are different clicks several inches apart in which it will stop and it is not smooth or easy to adjust. I spoke to customer service about replacement/correction and the phone line was so crackly I could barely understand what the representative was saying. I tried calling back a couple of times and it didn't help. The rep sent me a video of how to correct the telescoping but the shoddy work is not my responsibility to repair. The blind was ordered 1/2 longer than needed so the taping method will not work if the blind will stay closed 95% of the time - I just see tape and a gap. The rep was kind but I was put on hold a couple of times for him to consult, eventually saying he would have someone from the company to reach out tomorrow. We will see.

2026-07-19Helpful 1