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Beata Belicza

United Kingdom

1 Reviews
3 Reads
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1 review

Aovopro

3 times service, last time I got back the scooter without brake and light

I bought the Aovopro scooter last January. I had to send it to the service after 6 months because it switched off automatically when riding. I received back a scooter that I couldn't switch on. I managed in two days, but more and more problems emerged. I sent it to the service again. I got back the scooter without brake, without light. (I didn't have a problem with the brake and light before) This is very dangerous, especially in my town, when several streets are on the hill. The customer service was very helpful in the beginning. When Andy asked to send 3 times to the service, I didn't accept it. When I wrote all the problems and I asked for a new scooter or a refund, he didn't even answer. I don't want the service anymore, because the electrical system is dead and it seems not good to deliver it all the time. Any time the service is 1-3 weeks, but the scooter I need every day for work. I am writing to Citizens Advice now. This is a service: Eric Hook 30 Park Parade HAVANT PO9 5AD

2024-01-27