Absolutely frustrating to get refunded
Sent numerous emails about returning products. No response to any of them. Called several different numbers, only get a chatbot. Tried online chat and it tells you to send email. A circular response. Finally got a hold of someone to initiate return/refund. They received products back, still awaiting refund. Can take money very quickly but drag their feet getting it back to you. After reading reviews (lots of similar issues) and responses from company(canned response), steer clear. Snake oil being sold by a charlatan.