Not giving me a refund when it doesn't work
I tried their software to clone an SSD drive and the cloned SSD would not boot on the computer. Within 24 hours of the purchase I requested a refund. Instead of a refund, I got some "fresh" person replying only trying to keep my money --- update 21 March, EaseUS replies to my comment with a lie, and there is no option in Trustpilot to respond to their respons. Basically, I already used there live chat and live assistance and it did not work out. I already had a remote session. --- update number 3. After many letters, finally I was issued a refund