Top quality service...restored
The choices were many and clear, the ordering process was slick and easy with options for delivery etc. There was the right amount of confirmation and notifications too. Unfortunately the gift was delivered shortly after ordering (rather than 2 weeks later as requested). When this was flagged back to GBO they were very quick to respond, investigate, apologise and I was offered a choice of solutions. This far exceeds the usual responses when things go awry and restores my faith that GBO is a company to deal with again. Well done to Alex and the team.