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Gift Baskets Overseas

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101 reviews

4.5101 reviews
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About Gift Baskets Overseas

Data updated
Website
www.giftbasketsoverseas.com
Category
Hobbies & Crafts
Location
United States
Status
Unclaimed
Last 12 months
28 reviews
Replies to negative
91% (10/11)
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About this business

International Corporate gift baskets delivery, International Gifts: gourmet gift baskets, fruit baskets, gift sets, gift hampers, chocolate gifts and more for major holidays: Christmas, Easter, New Year, Birthdays, Weddings and more. Build your own basket for international delivery from selected items.

Written by the business, not verified by us.

Is Gift Baskets Overseas legit?

Gift Baskets Overseas (www.giftbasketsoverseas.com) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. 89% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 91% of negative reviews; 28 of them were added in the last 12 months. Last updated 2026-08-28.

What people say

Very conscientious and kind!

Your company has always been very professional, conscientious and kind. All of the customer service both locally in the US, and particularly in Zaparyzhia, Ukraine, has been more than outstanding. Always prompt and very courteous. The beautiful flower bouquets have always been fresh and noticeably lovingly put together. On one occasion a certain stuffed toy was not available, so the local office in Zaparyzhia replaced it with an even nicer, larger cute toy! And most recently, GiftBasketsOverseas added a Free box of Mozart marzipan chocolates to the flower arrangement! When every day is a tremendous struggle for her to stay alive, you have brought joy and hope to Tatyana, her family and beloved family pets in Zaparyzhia, Ukraine. You are simply the best! Thank you so much! God Bless!

If I could give 0 stars I would

If I could give 0 stars I would. Maybe even -50, if I could. Emailed me 30 min before delivery on a 2 year anniversary to tell me it was delayed. What an absolute scam, and also very overpriced. Not even worth it, ladies and gentlemen, save your money for some other gift, from some other company. Take my word. I am filing a fraudulent case with my credit card company, reporting to Florida Attorney General.

Reply from Gift Baskets Overseas2026-08-04

Dear Krug, We extend our apologies for not being able to provide the experience you deserve. At the delivery stage, local couriers take part in completing this part of the process. Due to an unfortunate last-minute logistical situation in their system, they were unable to deliver your gift on time. While this was out of our direct control, we informed you accordingly and took immediate responsibility, and as part of that responsibility, a partial refund was processed. We can assure you that such circumstances are never intended to cause harm or inconvenience on purpose. As a customer who trusted our services again, we understand your disappointment, and while this situation occurred, we proceeded with the refund as the least we could do and extended our apologies to the recipient for the delay. Thankfully, the gift was eventually delivered. The recipient confirmed receipt and accepted our apologies, and we are sure it was well received and enjoyed. We appreciate your understanding and the opportunity to make this right. GBO Team

The Only Way to Ship Overseas!

Living in the USA and sending parcels to Europe can be very expensive and cost the receipiant even more. So I purchased the Vitamin E basket for a special friend in Italy through Gift Baskets Overseas. The large, basket chocked full of Italian olive oil, beautiful flowers, and more arrived exactly as scheduled. My friend was thrilled with his gift and I could not be more thrilled Gift Baskets Overseas. The company is amazing and is most deserving of the highest rating.

Reply from Gift Baskets Overseas2026-07-16

Thank you for your kind words! We're so happy to hear everything arrived as expected and that your friend enjoyed the gift. We truly appreciate your recommendation and look forward to serving you again in the future! GBO Team

Fantastic service, would recommend!

Very responsive and always professional, it's a pleasure working with the Team. We've been collaborating with them for a few years now, they deliver fast and even on short notice they're able to work wonders.

Reply from Gift Baskets Overseas2026-07-16

Dear Francois, Thank you so much for your amazing feedback! It's been a pleasure working with you over the years, and we're thrilled to know our team has consistently delivered, even on short notice. We truly value your trust and look forward to many more successful collaborations! GBO team

Top quality service...restored

The choices were many and clear, the ordering process was slick and easy with options for delivery etc. There was the right amount of confirmation and notifications too. Unfortunately the gift was delivered shortly after ordering (rather than 2 weeks later as requested). When this was flagged back to GBO they were very quick to respond, investigate, apologise and I was offered a choice of solutions. This far exceeds the usual responses when things go awry and restores my faith that GBO is a company to deal with again. Well done to Alex and the team.

Reply from Gift Baskets Overseas2026-05-13

Dear Paul, Thank you for sharing your experience with the community. While there were some challenges during this experience, we are glad that we were able to address them to your satisfaction. We truly appreciate your understanding and patience. We look forward to welcoming you back and will be sure to pass along your kind words to our colleague, Alex. Thank you once again! GBO Team

Best Customer Service I have ever received

I have never sent anything overseas before but I found Gift Basket Overseas (GBO)and they were the most customer service friendly company I`ve ever done business with. I picked out one of their baskets and sent it from the U.S. to Colombia South America. The basket arrived on time but wasn`t exactly how it showed in the catalog. When I pointed this out to GBO they appointed Alex Praet as my personal customer care specialist. Alex immediately said they want to make it right and allowed me to pick out another basket at no charge, I was shocked this was above and beyond what I expected. They had a new basket delivered within days. Then I wanted to send a spa package to that same person in Colombia so I reached out to Alex to help me find a spa close by. Alex took it upon himself to find a local spa and negotiate a good price, and the best part was GBO does not even offer that product but Alex helped me secure it anyway. I have never written a review on anything before but I felt compelled to do so because of the extraordinary customer service I received from Alex and Gift Baskets Overseas. And the person I was sending these gifts to was overwhelmed with joy, it was an amazing experience. Do not hesitate to use this company for any of their products, they are amazing.

The best customer service I have ever met

The best customer service I have ever met in every aspect. Not only the answer to your request is met in an unbelievable speed, but it is met in a professional and kind manner. The employees of this provider are incredibly kind, professional, compassionate and passionate about their job. Thank you Team for your support!

Great Experience with Room for Improvement

I’ll give five stars due to the huge logistical effort involved in shipping around 700 Christmas gifts worldwide. Most importantly, a special mention to specialist Mariana Pereira and her team — a huge shout-out to them for always being available to answer my questions and concerns, handle last-minute changes, and provide constant support. They truly deserve full credit and the highest rating. However, due to the nature of global shipping, the receiving experience for some of us was not as pleasant, festive, or “Christmassy” as expected (for example, like receiving a flower bouquet). Since local courier partners were used, presentation was not a priority for them. As a result, the gifts arrived in plain cardboard boxes covered with multiple stamps, labels, and tape, and filled with bubble wrap or newspaper for protection (which we do appreciate). It was only after opening all this packaging that you could see the thoughtful and nice gift inside. Aside from the shipping experience, which is partially their responsibility, as they are a gift basket company and not a “gift-in-a-cardboard-box” service, the team is excellent and always willing to receive feedback, comments, and requests.

Beating Any Circumstances

The GBO can indicate problems with your order quickly (insufficient stock…) and promptly implement the adjustments in the invoice. And they achieve that under tight intervals of the festive season. GBO indicates the delivery date and the recipient’s name to easily track your presents.

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