Lights not specified size
I ordered two of the same wall light with different length arms. The total length on one was meant to be 60cm and the second 80cm. Instead I got two where the length is around 75cm. I've sent photographic proof to customer service and gone back and forth a couple times but they haven't given me any options for fixing the issue - they just keep asking questions. I'm updating this review as the company has taken steps to rectify the issue - sending a new light. Unfortunately, it is still the wrong size and after many emails I'm tired of trying to get the product I ordered. Every proposed resolution also seems to be bargaining to get poor reviews taken down, rather than because they want to rectify a mistake they have made.