Very Efficient Customer Service.
I ordered 3 items a Le Creuset Dutch Oven, 3.5QT Cast Iron Casserole, and a Jar of Hot Paprika Spice. When the package arrived, both the Dutch Oven and the Casserole pot were in the box, but the Paprika spice was missing. I emailed their customer service about the missing item and Santiago Aguilar responded immediately and credited my card back. No need for phone calls or follow ups.