Customer Help not great.
After 3 years my Samsung TV has started behaving really strangely with the biggest problem being the failure to load Netflix. Having spent hours on the phone with my internet provider, Netflix and Samsung live chat I got nowhere. Was given a number to call in technical services who was actually very polite and helpful. Then was put through to someone for a password reset who was extremely difficult to understand, rude when I asked him to repeat things and then just cut me off! Will probably have to get a new TV but it definitely won’t be a Samsung.