Failure to respond to customer needs…
Failure to respond to customer needs and does not respond in a timely manner or at all, they just hope you will go away. Purchased a salt water cell on 12/2020 took too long to get, so I bought it somewhere else. The warranty is 5 years on this, tried to use it last week and water just came pouring out the side, never used, and in their box. They are not responding here again, not a member of BBB, because they are a horrible company. Don't buy here even if the price is low this is why products come from Australia.