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Mrs Graham

United Kingdom

2 Reviews
2 Reads
4 Useful

2 reviews

Cozyarn

ABSOLUTE SCAMMERS. AVOID AT ALL COSTS!

I spent nearly £100 on four men's clothing from Cozyarn.com. The garments looked great on their website, so I thought they would suit my husband. However, when I opened the package, I was shocked when I discovered that NOT EVEN ONE of the items were as advertised! What was claimed to be 'knitted' turned out to be low-grade polyester. The dyed prints on the clothes would not have survived a couple of washes before fading! I ordered two sizes larger than required, but they were TOO tight! As these clothes were unfit for purpose, I contacted the Seller for a return address so that I could eventually receive a full refund; I refused their 20% cash refund offer. I paid a hefty £34.50 to return the medium-sized package to CHINA. However, THREE MONTHS LATER, the postman handed me the same package! With no communication from the Seller, I can only assume that they REJECTED it, so it was returned to sender. Paypal suggests that buyers and sellers should first attempt to resolve any issues between themselves before getting them involved. Ironically, if this transaction goes over 30 days, it is automatically outside of the required 'timeframe', so they WILL NOT assist in the matter. This has been my experience. PLEASE NOTE: If you have been scammed, I would suggest that you contact your bank's FRAUD DEPARTMENT to discuss that matter. You stand a much better chance of recovering your money. Stay safe.

2025-06-29Helpful 3
Artssus

ABSOLUTE SCAMMERS. AVOID AT ALL COSTS!

I ordered two 'knitted' items which cost nearly £100. I received low-grade polyester-unwearable-cheap-looking-unfit for purpose rags! I was given a returns address and hoped for a full refund. I spent £34.50 for Royal Mail International Tracked & Signed; the package arrived in China in March 2025. Three months later, on 25 June 2025, I was shocked when the postman handed the package to me!!! I can only assume that the Seller refused to receive it, so it was returned to sender. My attempt to get Paypal involved in this matter via their Resolution Centre failed because of their 30-day timeframe limit. This is despite the fact that Paypal encourages the buyer and seller to resolve matter before raising the issue with them! PLEASE NOTE: If you believe that you have been scammed, I would suggest that you speak with your bank's Fraud Department as soon as possible. You may stand a better chance of recovering your money.

2025-06-29Helpful 1