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Christine R Mckenna

United States

1 Reviews
1 Reads
1 Useful

1 review

Myfacesocks

This is a scam. Stay away

I thought that I was ordering from FaceSocks, which I had ordered from before. Turns out it was MyFaceSocks, and the experience has been horrible. First of all, it took way longer than it said to get anything completed and sent out. Only after multiple contacts to their customer service did I get past the fake tracking number they sent me initially. Then, when the product did arrive, half my daughter's face was cut off. They also had printed her name on the socks instead of the word "Dad." They are trying to claim that's my fault because I typed her name into the box that said "Name," but nowhere on the site did it say that what was in that box is what would be printed on the socks. When I asked for a refund, they offered me 10% back. I'm still dealing with them currently. Sounds like they will continue to offer me increasing percentages as a refund but then not actually refund anything as other customers have mentioned here. The website looks just like FaceSocks because they are trying to trick you. They claim they are out of Australia and America, but they are actually in Hong Kong. I feel pretty dumb that I fell for this tactic, so I want to make sure you don't. Do the research first because I've had great experiences with other companies that make this product, not this one.

2021-07-05Helpful 1