Customize your face on socks! Just need 3 steps to enjoy free shipping. Personalized your photo or dog's face on socks as a gift on Father's Day, Mother's Day, Anniversary, wedding, Christmas and any occasion for your family, friend, pet. 100% Made In ...
Is Myfacesocks legit?
Myfacesocks (www.myfacesocks.com.au) has a 2.9 out of 5 rating on OK.one, based on 395 user reviews collected here. It is listed under Events & Entertainment and its reputation is poor. Opinions are polarized: 47% rate it 4 stars or higher while 51% give 1 star; The business has replied to 30% of negative reviews; 26 of them were added in the last 12 months. Last updated 2026-10-25.
The delivery dates on the website are incorrect. It feels like a lie to get people to place an order; once the order is placed, everything changes. Customer service communicates poorly: it’s unclear what they need from customers, they reply late, and then offer credit to make up for it. I planned a special gift for my friend’s birthday and placed the order based on the timeline shown on the website. Now, because of the misleading information and poor communication, I’m going to miss the chance to return the favor.
Reply from Myfacesocks2026-10-19
Dear Manshi Shah. Thanks for your feedback. We are very sorry to hear about your negative experience. We take all feedback seriously and are actively investigating the issue you mentioned with your order. Please reply to our customer service team via email so that we can provide assistance and resolve your problem. We promise to do our utmost to ensure you receive a satisfactory response.
The only positive about our order of man chest tee shirts was that they arrived in time for our event.
The light skin option was pink, the nipples were all under our arms as the print isn't adjusted to suit the size of tee shirt or singlet ordered, 1 of the tee shirts even had a nipple on the back.
This company is definitely only a supplier. Save your money & order direct from Temu.
Reply from Myfacesocks2026-10-19
Dear Tracey Mac. Thanks for your feedback. We are very sorry to hear about your negative experience. We take all feedback seriously and are actively investigating the issue you mentioned with your order. Please reply to our customer service team via email so that we can provide assistance and resolve your problem. We promise to do our utmost to ensure you receive a satisfactory response.
Very good customer service - I placed my order but wanted to add a couple of extra items the next day - they allowed me to do so and added the items so they all come in one package. Very prompt responding as well. Thanks
Ordered, then the delivery date just kept blowing out - now I’ve got to buy something else because their 10 day delivery time has turned into over a month & it’s still not delivered!!!
Reply from Myfacesocks2026-09-07
Dear Dave Alexander. Thanks for your feedback. We are very sorry to hear about your negative experience. We take all feedback seriously and are actively investigating the issue you mentioned with your order. Please reply to our customer service team via email so that we can provide assistance and resolve your problem. We promise to do our utmost to ensure you receive a satisfactory response.
Definitely not an Australian website. The stock is shipped from China. The shirts we ordered looked nothing like the ones in the picture (they were supposed to have a vintage design but were printed on a plain, crappy material shirt) and the stitching was horrible (my grandma can sew better than that). The other products we ordered had black specks in the acrylic casing which I couldn’t even clean out. Their customer service responses are very AI and claiming their workmanship is individually handcrafted. If that were the case, then they wouldn’t have let the product leave the warehouse like that. It was too good to be true. Highly disappointed and a waste of money!
Reply from Myfacesocks2026-08-30
Hi Erica. We are very sorry to hear about your negative experience. We take all feedback seriously and are actively investigating the issue you mentioned with your order. Please reply to our customer service team via email so that we can provide assistance and resolve your problem. We promise to do our utmost to ensure you receive a satisfactory response.
Biggest scam ever! WARNING DO NOT BUY
Orderd 3 items. Was told 1 item not in stock and has delayed shipment. After following up again because of the delay, I requested a refund of the unavailable item and process the other 2. They advised this is possible but I was required to confirm I wanted to proceed. I confirmed. To then be told all items are in stock and a restocking fee with apply if i proceed with the refund. Shortly after that email I was advised again the item was not in stock...
Still to this day no items have been shipped and Im still waiting.
Reply from Myfacesocks2026-08-30
Dear Stefanie. We are very sorry to hear about your negative experience. We take all feedback seriously and are actively investigating the issue you mentioned with your order. Please reply to our customer service team via email so that we can provide assistance and resolve your problem. We promise to do our utmost to ensure you receive a satisfactory response.
They try and scam you every step of the way. A $30 purchase then has product insurance added, then shipping insurance, then to top it all off, get to checkout and 10% 'duties' added. No mention of what 'duties' is. If it is GST, then illegal to advertise a product without GST included in the price under Australian law. I then decided not to purchase. I don;t mind buying a product at a fair price, but this was dodgy every step opf the way.
Reply from Myfacesocks2026-08-10
Dear David Orch. We are very sorry to hear about your negative experience. We take all feedback seriously and are actively investigating the issue you mentioned. Please reply to our customer service team via email so that we can provide assistance and resolve your problem. We promise to do our utmost to ensure you receive a satisfactory response.
I was wanting an additional face added to our Father’s Day apron and the process was super easy and custome service was very prompt! Very excited to give this personalized gift to hubby for Father’s Day
Product is amazing , exactly what I anticipated. Staff responded efficiently whenever I have problems. Only the delivery was delayed so it changed my plans as I was leaving the country so have to arrange people to receive my delivery. Overall it was awesome customer services and will definitely order from them again.
Have used this company several times.
Normally very good. This time however there shipping has let them down. Shipping times listed on Web sites are crap. Will not arrive in that time for event. Even with express shipping. Items will arrive after the event. Absolute waste of time and money.
I would strongly recommend going with a different company.
Reply from Myfacesocks2026-04-16
Hi Steven Pope. Thanks for your feedback and sorry for the inconvenience that the items will arrive after your event. Could you please contact via [email protected] so that we can offer a fine solution? Thanks in advance.
I have had the best experience with Myfacesocks. Communication is excellent, customer service is excellent, parcel delivery is excellent. I had an issue with one of the shirts with sizing. I emailed the company and got a very quick response and a fast resolution. The shirt was remade and shipped to me with no cost. The team in customer service were wonderful to deal with. Thank you so much, love the products and would highly recommend !
Shirts look fantastic. Soft fabric, vibrant colours and the photo is clear. It will make my husbands big 0 birthday so special when he walks into the room! Thanks for the great customer service too 🙏
This company is great UNTIL you receive the order that doesn't look like the website photo. Women's shorts arrived knee length (not as pictured) and I'm now out of pocket to have them hemmed. Myface asked for the hemming receipt which I provided and now a week later (post hemming) are telling me they can't reimburse for the hemming without a photo of the original product. The hemming cost wasn't worth the amount of back and forth I've had to endure with this company. I do not recommend.
Reply from Myfacesocks2026-01-22
Hi Marieke Vaughan. Thanks for your information and sorry for the inconvenience. We hope to offer a fine solution if we have received photos of the items received earlier. Thanks for your understanding.
A slight mix up re delivery was rectified promptly and fairly. Genuinely thoughtful interaction. Friendly response and understanding. Will do business again. Will recommend to my friends.
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