The delivery dates on the website are…
The delivery dates on the website are incorrect. It feels like a lie to get people to place an order; once the order is placed, everything changes. Customer service communicates poorly: it’s unclear what they need from customers, they reply late, and then offer credit to make up for it. I planned a special gift for my friend’s birthday and placed the order based on the timeline shown on the website. Now, because of the misleading information and poor communication, I’m going to miss the chance to return the favor.