My item didn't arrive
My item didn't arrive. I had to deal with a Facebook bot when I tried to let them know. They said: "It has been delivered successfully according to the shipping company. Technically we should offer no compensation." I have tried multiple channels to get through to them and they have laid the blame firmly at AusPost's door - offering no replacement unless I paid a further 20USD which after what has happened, I am unwilling to do. ***************** UPDATE: Since posting this review, I have received a full refund.