Cancelled trip
I booked a flight through your site and after you charge my credit card you cancelled my flight due to unavailability of seats in the airline. Which lead me to book another flight with higher rate. Also you send me an email saying that refunding to my credit will occur which may take one month which is not acceptable. It’s better to make ahold on the flight price instead of charge my credit until you are sure that it is available to avoid charging my credit then making refund which takes time