First meeting with Uber
First meeting with Uber was via a 'local' taxi company - the car arrived 20 mins late. I was told by a very pleasant driver that he had been requested to carry out the booking 10 minutes after the expected time arrival and hence why so late. Second booking - car requested for transport to a rail station to arrive at my house at 06.10. At 15 mins late I phoned Uber and I was informed that a driver arrived and waited at house number 5 whereas I live at house number 17 and was stood outside checking for people from 06.05 so before due arrival time booked. As it is largely a cul de sac, I would have seen any arrival. I therefore missed the planned train and had to pay £41.35 to replace my ticket! On the phone call Uber insisted I should only use the Uber app and not book online!!