I’m very disappointed with my recent…
I’m very disappointed with my recent delivery. I’ve been ordering your filters for years and have never had an issue like this before. This time, the filters were not delivered in a box at all. Instead, they were left outside in wet, snowy conditions (it was actively snowing that day), with a poorly placed piece of plastic that did not fully cover the items. As a result, the filters were wet when I received them. I did not take a photo of the filters themselves, as a photo would not clearly show that they were wet. However, the delivery photo should clearly show that the items were left outside, unboxed, and inadequately covered in the snow.