Poor quality goods and no flexibility over returns.
I bought a wearable fitness wrist wearable for about £50. It was ok, but didn't have many features and I resolved to send it back. During the two-week return period I had a bladder cancer operation and was admitted overnight into hospital. There were complications and I was readmitted some days later. I contacted xiamo to return the wristband but they refused to take it back as I was a couple of days out of time. Even though I explained my hospitalisations and running out of time etc the operative was totally inflexible and wouldn't refund. I am furious and will never buy another of this chinese company's products. If I'd come to trustpilot and read the reviews about the company prior to buying I would certainly not have bought from xiaomi. What a horrific way to treat customers. Avoid, avoid!