I try and not go to this store due to…
I try and not go to this store due to how bad the customer service is. I stopped today to return some bottles. The 1st machine was broken and a family was using the machines in the middle. I went to the other end and started to return bottles. Of course it stopped saying it was full. An employee looked over at me and I pointed to the machine to indicate it stopped. He, in a very sarcastic tone and look said "I see it". He then went on with doing other things by the door and ignored me. I went to the service desk and that employee was on the phone with another employee. She reached out to get the slip thinking that is all I wanted and said I need something else as well. I explained what happened and she said we will have to look into it. If this was an isolated issue, I wouldn't have been as upset, but being in my 70s, I felt so disrespected, again, at this store. I reported it to the Executive office, but in the past, nothing seems to change at this store. Management seems to change often and the issues continue. I wrote back to the executive offices and said to just drop it as I doubt anything will change the way this store allows employees to be so disrespectful.