Shirts too small - can't contact customer service!
UPDATE: After I placed the original review below, DressLily contacted me and were very apologetic. They offered me a refund/coupon off further purchases to apologise for the problems that I encountered. Because they responded quickly and well, I placed another order using the coupon as I believed that I should give them another try. This time, I ordered a XXXL shirt (I am an XL normally) and (after another delay in delivery where I received another email saying that my item was out of stock again) it arrived and just fit. The quality is good but their sizing is definitely off. I believe that they should advise people to order a size or two larger than they would normally and be prepared for a delay in delivery. Overall, I am much more satisfied now than before and I would consider ordering from them again - at an XXXL size in future! ______________________________________________ Original Review: I ordered two XL shirts from DressLily. After an email that said they didn't have the item that I ordered after all and it would be any additional 2-3 weeks, I received one shirt, which was really small - about a M or an L. Worried that the other would also be too small, I tried to contact them. Couldn't get through at all. The other shirt package has arrived today. I don't even want to open it. I want to return it and get them to send me a XXL or whatever their biggest size is. That might just be close enough to an XL to even fit me.
