Very poor delivery experience. The delivery date was originally…
The delivery date was originally Wednesday 11th September but I had a call the previous week saying it would be Tuesday 10th between 4.30 and 6.30pm which if I'm honest suited me better. However on Tuesday the 10th, at 3.45 I got a call to say the delivery people were outside my address. I was still at work!!! I told them I would be there in 30 minutes but they said they couldn't wait and wanted to leave the furniture outside my door!! I told them no as I would not be able to carry the items up to my flat. They said they would try and get access to the main door and leave the furniture items outside my flat door. They told me I would be able to get the items into my flat myself as the items were small. I didn't think this was the case but had no choice but to agree. When I got home I could manage one item fairly easily however the larger item proved more problematic for a solo woman! There is also the matter of the delivery charge which was supposed to include the delivery men unwrapping the items and placing them in a room of my choice. Obviously this did not happen! I know delivery times are approximate but I expected the items within the window I was given or at least should have been contacted with a revised window. I would never ever buy items from this company again. Very poor service!