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Omar

New Zealand

1 Reviews
3 Reads
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1 review

Epubor

Lifetime Epubor Ultimate License not received

I purchased a Lifetime License for Epubor Ultimate today, which was a significant financial commitment. The transaction was processed successfully, and I immediately received a receipt. However, after waiting for more than 20 minutes, I have still not received the license code required to activate the software. This delivery failure is completely unacceptable, especially for a premium product. I purchased the software with the immediate need to complete a task, and this severe delay has caused an immediate and unexpected disruption to my work flow. The whole point of buying the software was to gain access now. A simple automated system should deliver a license key instantly upon payment confirmation. The fact that this has not happened suggests poor service automation and a lack of respect for the customer's time. I require the license key immediately. I cannot recommend this product due to the poor post-purchase experience and failure to deliver the product I paid for promptly.

2025-10-11