CRCreality★★★★★
THEY WILL STEAL YOUR MONEY
Had a 3d printer from them as a Christmas present in November. When it was opened, I found that parts were missing (not assembled or in the box at all). Spoke to customer service who refused to do anything (refused a return, repair or refund) as it had been purchased over a month ago and the warranty is only for 30 days. It is a faulty product and warranty doesn't matter. They are a dodgy company and will straight up steal your money, use any other company. Also, they're currently being investigated for using software they stole from other companies, so there's a clue into what this company is really like.
2025-01-19Helpful 2
CRCreality★★★★★
THEY WILL STEAL YOUR MONEY
Had a 3d printer from them as a Christmas present in November. When it was opened, I found that parts were missing (not assembled or in the box at all). Spoke to customer service who refused to do anything (refused a return, repair or refund) as it had been purchased over a month ago and the warranty is only for 30 days. It is a faulty product and warranty doesn't matter. They are a dodgy company and will straight up steal your money, use any other company. Also, they're currently being investigated for using software they stole from other companies, so there's a clue into what this company is really like.
2025-01-19
